New Orleans

The 2025 New Orleans Jazz Fest is scheduled to run from April 24 to May 4, 2025. Live music will be presented on April 24-27 and May 1-4 at the Fair Grounds Race Course, which is located about 10 minutes from the French Quarter. This massive venue features multiple stages that offer continuous music from 11 a.m. to 7 p.m. And the good news is, wheelchair access at the New Orleans Jazz Fest has not been overlooked.

Music at the festival ranges from jazz, blues and zydeco to folk, rock and rap. There’s even a kid’s tent for the little ones. And as more musicians stream into New Orleans, you’ll find more street performers in the French Quarter. In short, everywhere you look there’s music.

There’s also a large variety of food vendors at Jazz Fest, who feature everything from crawfish and alligator to vegetarian plates and even the standard burgers and brews. And don’t miss the crafts area, where artisans from around the world demonstrate and sell their wares.

For more information about the complete entertainment lineup or to buy tickets for this years Jazz Fest, visit www.nojazzfest.com. And for information on specific access features at this annual event, check out the information below.

Getting There

At the top of the list for wheelchair access at the New Orleans Jazz Fest is getting there. Accessible parking is available near the main gate on Gentilly Boulevard. There is a $50 per day fee for parking on Thursdays and Fridays, and a $65 fee on Saturdays for these limited accessible spaces. They are only available to folks with a valid accessible placard or plates, and the person who owns the plates or placard must be in the vehicle. These accessible spaces are available on a first-come basis, and credit cards are the only accepted method of payment.

If you’d prefer to let someone else do the driving, then buy a ticket on the Jazz Fest Express (www.graylineneworleans.com/jazz-fest-express/), which is operated by Gray Line Tours. The buses run continuously from the Sheraton Hotel on Canal Street, the Wisner Boulevard parking lot at City Park (5700 Wisner Boulevard) and the Steamboat Natchez Wharf in the French Quarter. They drop passengers off at the main gate on Gentilly Boulevard, which is the accessible entrance. Not all of the buses are lift-equipped, so call (504) 569-1401 or (800) 233-2628 to make advance arrangements if you need accessible transportation.

Accessible public transportation to the Jazz Fest is also available on RTA buses (www.norta.com/ride-with-us/know-before-you-go/transit-accessibility)
and on the red streetcar line. Alternatively, you may be able to arrange for accessible transportation through RTA ADA Office (504-827-8345); however advance reservations are a must and the demand is usually quite high during Jazz Fest. This option is only available if you are unable to ride public transportation due to a disability. A valid paratransit card is also required.

Jazz Fest Access Center

The Jazz Fest Access Center is also an integral part of wheelchair access at the New Orleans Jazz Fest. It’s conveniently located in front of the grandstand. That’s where you can pick up an access map of the grounds, which includes the accessible routes, viewing areas and the locations of the accessible porta-potties (www.nojazzfest.com/downloads/2024-Access-Map.pdf). The combinations to the accessible porta-potties are also available there.

The festival grounds are comprised of a variety of surfaces, including grass fields, a dirt track and paved pathways in the infield. Reinforced surfaces are also installed across the dirt track to increase accessibility. The accessible routes are clearly marked, so be on the lookout for these signs. And don’t hesitate to ask the folks in the Access Center if you need any assistance.

The Paralyzed Veterans of America booth is located next to the Access Center. They can provide loaner wheelchairs to folks who can’t manage distances. There’s no charge for the wheelchairs, but donations are always appreciated.

Wheelchair-Accessible Seating

The final component of wheelchair access at the New Orleans Jazz Fest is accessible seating, which is available at all the Jazz Fest music venues. General seating for the main stages is located on the lawn area. Concert-goers either bring their own folding chairs, or spread blankets out on the ground.

Accessible seating and parking is also available in the VIP packages (https://www.nojazzfest.com/tickets/), which must be purchased in advance.

Accessible seating for the main stages is limited to wheelchair-users and one companion. To be admitted to the accessible seating section, you must have a wristband, which can be obtained at the Access Center.

Accessible seating for wheelchair-users and one companion is also available at all the tent stages and the grandstand stages. And if you need a break from the heat, keep in mind that the grandstand stages also have air conditioning.

It should also be noted that the accessible seating is designated for patrons who use a wheelchair or scooter, and not those with limited mobility, a temporary injury or who are pregnant. The accessible seating rules are enforced, so that people who need these accommodations will have access to them. If a person does not meet the eligibility requirements, they will be removed from the accessible seating area.

Bottom line — access rocks at Jazz Fest. And so does the Jazz Fest staff and volunteers. If you have any access related questions, just e-mail access@nojazzfest.com or call (504) 224-9767.