Last month Elaine Perez-Pena was arrested at O’Hare International Airport for smuggling cocaine. I guess that’s not big news by itself, but to add a little twist to the story, Perez-Pena is supposedly a wheelchair-user — or at least she had a wheelchair in her possession at the time of her arrest. She later admitted that she really didn’t physically require a wheelchair, and the only purpose of her assistive device was to conceal illegal drugs.
Cocaine in the Cushions
So here’s how the smuggling bust went down. Perez-Pena was selected for a secondary inspection after she deplaned in Chicago, not because she was a wheelchair-user, but because she was previously convicted of drug smuggling in 2022. So they gave her luggage a through once-over, and put her wheelchair through the x-ray machine. Although nothing was found in her luggage, there were some abnormalities in the wheelchair cushions X-rays. Subsequently a drug-sniffing dog alerted to the wheelchair, so the authorities tore it apart and found an impressive 14 kilograms of cocaine.
This incident was quite a step up from her last endeavor in 2021, when she concealed a mere three kilograms of cocaine in her luggage on her return from the Dominican Republic. She pleaded guilty to that offense and ended up with “time served” which was about nine months in jail. Perhaps she’ll be in custody a little longer for this offense.
Increased Scrutiny for Wheelchair-Users?
Of course since Perez-Pena used a wheelchair to smuggle her goods, many folks are wondering if wheelchair-users will now receive closer scrutiny when passing through airport security checkpoints in the US? I don’t really think so. Don’t get me wrong, I’m sure every TSA employee in the country is aware of this wheelchair-related bust, so they’ll be more aware of the possibility that assistive devices can be used to conceal drugs. That said, Perez-Pena isn’t the first person hide contraband in a wheelchair, so I think this incident will serve as a gentle reminder rather than a great revelation.
For example, in September 2024, a passenger’s power wheelchair was flagged for secondary screening at George Bush Intercontinental Airport, due to unusually large cushions. After an x-ray revealed a hidden metal compartment, the wheelchair was more closely examined and 12 kilos of cocaine were uncovered.
And then there was the traveler at JFK International Airport in New York, who tried to hide over $450,000 of cocaine in her wheelchair wheels. She was flagged for secondary screening when a TSA agent noticed that some of her wheelchair wheels were not turning. That was a big red flag!
So although wheelchair-users may receive a closer look from TSA agents, they probably won’t be flagged for a more intensive screening unless some anomalies are spotted. Or if the wheelchair-user happens to be a convicted smuggler.
What to Expect at Security Checkpoints
Security checkpoints are a necessary evil of modern airline travel, but on the plus side the TSA has specific guidelines about how to professionally and respectfully screen wheelchair-users.
And although TSA PreCheck can help streamline the process a bit, there are still some limitations of that program for wheelchair-users. The good news is that you don’t have to remove your shoes, belts, laptops or liquids when you go through the TSA PreCheck line. And that makes the whole screening process a lot easier for everyone.
That said if you cannot stand and walk through the metal detector — in any line — you will need to undergo a manual pat down. And if there is any sort of flag or alarm during the pat down, then your personal property, carry on and wheelchair may be subject to additional screening. So suffice it to say that if your cushion looks like an overstuffed chair, or the wheels on your wheelchair don’t turn, then it’s off to the x-ray machine for your equipment. And most likely a drug-sniffing dog will also be called in to check your personal property if you are suspected of smuggling.
But for the majority of wheelchair-users, the security checkpoint won’t present any problems. That said, it pays to be prepared, so check out these handy tips before you hit the security checkpoint on your next trip. (https://emerginghorizons.com/the-disabled-traveler-and-airport-security).
If your travels take you across the pond, and you’re thinking about taking along your Hoyer lift, then think again. There is an easier solution. You can now rent a Hoyer lift in London through Ninja Mobility (ninjamobility.com). Owned by a power wheelchair-user, Ninja Mobility focuses on service, to make sure your essential equipment is available when you need it. Not only do they offer a wide range of mobility equipment choices, but they offer hotel delivery, so your equipment is waiting for you when you arrive. And they also serve the Southern UK, so it’s a good choice for a road trip too. So lighten the load on your next UK trip, leave your equipment at home, and rent a Hoyer lift in London. It’s the easy, stress-free way to travel.
Barrier-Free Travel Yosemite, Sequoia and Kings Canyon National Parks for Wheelers and Slow Walkers
These ACAA changes would make air travel safer and more comfortable for slow walkers and wheelchair users. The ACAA changes were scheduled to be implemented in 2025, and they include important items such as the prompt return of wheelchairs upon arrival, promptly repairing damaged wheelchairs and providing appropriate rentals (https://emerginghorizons.com/2025-air-carrier-access-act-updates/).
And because of this litigation, these ACAA changes are all on hold.
Interestingly enough, many of the airlines that are publicly opposing these access regulations have previously claimed to be working hard towards making the whole air travel experience easier for disabled passengers.
So my question to them is, are they REALLY committed to improving wheelchair access in the air?
What Airlines Oppose the ACAA Changes?
The plaintiffs in this case include the member organization Airlines for America (AIA), as well as five airlines — United, American, Delta, JetBlue and Southwest. The filing is a bit redundant, as AIA includes those five airlines as well as Alaska Airlines, Hawaiian Airlines and Atlas Air.
So what exactly is AIA? According to their website, this member organization “advocates on behalf of its members to shape crucial policies and measures that promote safety, security and a healthy U.S. airline industry.” In short, it’s basically a trade association headquartered in Washington DC.
Ironically, AIA also has a section devoted to accessibility on its website, which proudly states that “member airlines are dedicated to providing accessible air travel to all passengers”. It goes on to state that their member airlines ” have long been engaged in a variety of initiatives to increase air travel accessibility and meet or exceed all DOT accommodation standards.”
Of course my question is, if they are so devoted to accessibility, then why are they opposing the DOT’s latest updates to the ACAA — updates that will make air travel safer and more comfortable for many wheelchair-users and slow walkers.
Sounds like a bunch of wolves in sheep’s clothing to me.
Delta Airlines
Although Delta Airlines is a member of AIA, they are also listed as an individual plaintiff in the ACAA case. And they deserve a special mention because of all the press they have received in the past few years for trying to improve access for wheelchair-users. More specifically Delta Flight Products, which is a subsidiary of Delta Airlines, has worked on a cabin design that would allow passengers to remain in their own wheelchairs for their flights.
And boy do they ever have a great PR department, because they have been all over the news, with tons of mainstream coverage, as well as photo ops by a passel of bloggers that happen to use wheelchairs or fly with someone that does.
Delta Flight Products is very proud of their work. They proudly extoll their dedication to making air travel a comfortable reality for more wheelchair-users on their website. Their statement reads, “Delta Flight Products’ applications, which could ultimately enable this first-of-its-kind seat to be installed on an aircraft, is a remarkable milestone in the industry’s journey to make travel more inclusive for all. Delta has long pioneered efforts to increase air travel accessibility and will continue to invest in technology and innovation to support all our customers.”
And when they failed to properly accommodate a disabled passenger in 2022, Delta reaffirmed their commitment to access. Their statement proudly declared, “We believe travel is for everyone, and it is our priority to deliver the best service and ensure accessibility for all Delta customers.”
So again I ask, why is a company that has “pioneered efforts to increase air travel accessibility” and makes it a “priority to deliver the best service and ensure accessibility” a plaintiff in this lawsuit?
The Other Plaintiffs
To be fair, Delta is not the only plaintiff that professes to support safe and comfortable wheelchair access in the skies.
Let’s start with United Airlines. This one is a bit of a puzzler to me, because back in April 2024 United was in the news everywhere for launching their new wheelchair-sizing tool (https://emerginghorizons.com/new-united-airlines-wheelchair-sizer-tool-unveiled/). Granted it was the result of an ACAA complaint, but the end result was a digital tool that helps wheelchair-users select flights that can accommodate their specific assistive devices.
And United execs bragged about their accomplishment. “By offering customers an easy way to know if their personal wheelchair fits on a particular airplane, we can give them the peace of mind they deserve when they fly with us,” United executive vice president and chief customer officer Linda Jojo said in a statement.
Then why is United a party to the current lawsuit that objects to — among other things — the new ACAA regulation that requires airlines to publish the dimensions of their cargo holds so wheelchair-users can determine if they can accommodated their wheelchairs?
And let’s not leave out American Airlines. After they were fined by the DOT in 2024 for their treatment of disabled passengers, they put a positive spin on it all, when a senior vice president said, “Today’s agreement reaffirms American’s commitment to taking care of all of our customers.”
And again, if they have such a big commitment to “all” of their customers, then why are they a party to this lawsuit; a lawsuit, which if successful will take away the rights of “some” of their customers.
Time Will Tell for ACAA Changes
In the end, time will tell how this lawsuit will end. If the court decides to throw it back in the DOT’s lap to rework things “according to the procedural rules,” then we could see an entirely different version of this ACAA update.
On the other hand, there’s a slim possibility that the court will rule in the DOT’s favor and the regulations will stand as previously released.
Either way, don’t let the PR spins fool you. The plaintiff airlines definitely do not want to see improved access in the air. And that’s something to remember when you choose an airline for your next vacation.
Although some welcome access updates to the Air Carrier Access Act (ACAA) were released in December 2024, there’s been a slight glitch in the implementation of these new regulations. It seems that the airlines have commenced legal action to prevent the ACAA updates from being enacted.
The Airlines Argument
These new ACAA updates (https://emerginghorizons.com/2025-air-carrier-access-act-updates/), which were released by the Department of Transportation (DOT) on December 17, 2024, include stricter guidelines for the repair of damaged wheelchairs and improvement of communication with passengers who check their mobility devices. They also include some general regulations for insuring the prompt return of checked wheelchairs, informing passengers of the dimensions of the aircraft hold and generally updating the policies regarding flying with a wheelchair. Collectively they were seen as a huge improvement for wheelchair-users and slow walkers who take to the skies.
But the airlines didn’t exactly share the enthusiasm for these ACAA updates that was generated by the disabled community. In fact, five American airlines — United, American, Delta, JetBlue and Southwest — have filed a petition in the Fifth Circuit Court of Appeals for a review of the new ACAA updates. Also included as a plaintiff is Airlines for America, an organization that includes the above carriers as well as Alaska Airlines, Hawaiian Airlines and Atlas Air. In short, these airlines have asked the court to set aside the new rule because the provisions in it exceeded the DOT’s statutory authority.
Specifically they claim that the rule violates the Administrative Procedure Act. (APA) This act requires a reviewing court to set aside agency actions that are found to be “arbitrary, capricious, an abuse of discretion or otherwise not in accordance with the law”.
Venue Could Make a Difference
I find it interesting that this petition was filed in the Fifth Circuit Court of Appeals, which is headquartered in New Orleans. The Fifth Circuit includes Louisiana, Texas and Mississippi. Two of the plaintiff airlines — American Airlines and Southwest Airlines — are headquartered in that district. American Airlines home offices are in Fort Worth, while Southwest Airlines calls Dallas home.
On the surface it would seem logical to file in the district where two of the plaintiffs are located. On the other hand, it left me scratching my head a bit because the attorneys are located in New York. And not only is New York located a fair distance from New Orleans, but JetBlue also has its home office in New York. So why didn’t the plaintiff’s attorneys file in New York? It seems like that would be easier for everyone.
Then I looked at the recent court decisions of the Fifth Circuit, and one really stood out. It was another DOT case. On January 28, 2025 the Fifth Circuit Court of Appeals ruled that the DOT failed to comply with the APA in their fare disclosure regulation. That regulation was then remanded back to the DOT so they could make appropriate changes to comply with the law
In other words, the court ruled against the DOT. And if they did that once, then perhaps the attorneys for the plaintiffs were hoping that’s how it would go with this case.
What Happens Next?
Now that the papers have been filed we basically have to wait until the plaintiffs present their case to the Fifth Circuit Court of Appeals. And then the court will either rule that it stands, or it will throw it out; or like in the fare disclosure regulation, it will be sent back to the DOT with instructions to fix it.
Time will only tell. Until then the new ACAA updates are on hold, and because the regulation has been challenged they will not go into effect as previously outlined.
And so we wait. Hopefully this issue will be resolved soon.
With the evolution of the internet, information is just a few keystrokes away. On the other hand, some of that information is a far cry from accurate. This is especially true where accessible travel is concerned. Unfortunately with the emergence of Artificial Intelligence (AI) the credibility of online information has greatly decreased, and a glut of accessible travel misinformation has surfaced. With that in mind, here are some accessible travel misinformation tidbits recently found online; followed by the true facts, and topped off with a handful of accessible travel resources.
Accessible Travel Misinformation — Air Travel
Misinformation: The Americans with Disabilities Act (ADA) is the law that covers air travel for disabled passengers.
Truth: The Air Carrier Access Act (ACAA), which actually predates the ADA, covers airline and aircraft accessibility on US airlines and on foreign airlines on flights to and from the US. The ADA does not cover airline access.
Misinformation: You will get upgraded to first class when you fly if you have a disability.
Truth: Although coach seats may not have enough room for many wheelchair-users, upgrades are few and far between these days. It never hurts to ask for an upgrade, but don’t expect one unless you are a top tier frequent flyer. Occasionally wheelchair-users get upgraded, but it’s far from the norm.
Misinformation: Wheelchair-users are guaranteed bulkhead seating on airplanes.
Truth: Under the ACAA, people with a fused leg and those who travel with a service animal are the only passengers guaranteed bulkhead seating. On the other hand, some air carriers voluntarily block bulkhead seats for wheelchair-users; so check around and then deal with the air carriers that can best meet your seating needs.
Misinformation: You don’t need to make advance arrangements for accessible rooms.
Truth: Well you don’t need to make reservations for any hotel room; however that doesn’t mean there will be a room available when you arrive. The same holds true for accessible rooms. The only way to ensure your room will have the access features you need, is to make an advance reservation. In practice, only a small portion of hotel rooms have access features.
Misinformation: Making a reservation at a property assures you that the accessible room will be there when you arrive, because you have guaranteed it with your credit card.
Truth: Guaranteeing a room with your credit card only locks in a specific rate. Blocking a room sets aside a specific room for a specific guest on a specific date. All accessible rooms in the US are required to be blocked under the ADA.
Misinformation: All accessible guest rooms have roll-in showers.
Truth: In the US, only hotels with over 50 rooms are required to have accessible guest rooms with roll-in showers. Those with under 50 rooms are merely required to have tub/shower combinations with grab bars.
Misinformation: All hotels have to have shuttles that are wheelchair-accessible.
Truth: If a hotel provides free airport transfers, they must also provide accessible transfers at no charge. They don’t have to own their own accessible vehicles though. They can contract out the service or pay for an accessible cab or Uber, but they cannot charge disabled customers for a service that they provide free to other guests.
Misinformation: The ship-sponsored shore excursions on most cruises are usually accessible.
Truth: In order to take most ship-sponsored shore excursions you have to be able to walk a few steps and climb up into a bus. Most of the ship-sponsored tours do not include accessible transportation. The exception is in Alaska, but you have to specifically request an adapted vehicle there, even on tours that are designated as “accessible”.
Misinformation: Wheelchair-users can easily roll off cruise ships at all ports, so even if you don’t book a shore excursion you can still explore the area around the port.
Truth: If you can get off the ship you may be able to roll around and explore the port, but cruise ships don’t always dock at all the ports. In many cases cruise ships drop anchor offshore and shuttle passengers to and from the port in tenders. And in many cases these tenders are not wheelchair-accessible. Check with the cruise line to see what ports are tender ports, and then ask about their policy of tendering wheelchair-users. And remember that any port could become a tender port due to high traffic or other operational issues.
Misinformation: Cruise lines provide manual wheelchairs for passengers who cannot walk very far.
Truth: Most cruise lines provide manual wheelchairs and boarding assistance to slow walkers, during embarkation and disembarkation only. These manual wheelchairs are not for the exclusive use of passengers, and cannot be taken to a cabin. If you need a wheelchair during the cruise or for shore excursions, you need to rent one and have it delivered to the ship, or bring your own from home.
Misinformation: Theme parks let wheelchair-users go to the front of the line so they don’t have to wait.
Truth: In some cases, wheelchair-users are allowed to access certain attractions through the exits, because the main entrances are not accessible. The newer rides and attractions are being built with accessible entrances, so this alternative access (which results in skipping the line) is no longer needed for wheelchair-users. And under the new new Disability Access System, only “developmentally disabled guests who cannot wait in line” are eligible to get a return time for popular rides and skip the queues.
Misinformation: Under the ADA, car rental companies must also rent lift-equipped vans.
Truth: Car rental companies are not required to provide ramped or lift-equipped vans. They are however required to install hand controls on vehicles, given 48-hours notice. If you require a lift-equipped van, you need to deal with a specialty rental firm.
Finally, take a look at how the article is written, when you are ferreting out misinformation. Does it seem completely unbelievable? Does it include photos? Is it written by someone who has actually traveled to the destination? If not, then you may be reading misinformation generated by AI. Here are a few more tips to help you weed out the misinformation when you research your next trip. emerginghorizons.com/wheelchair-accessible-travel-sorting-through-the-misinformation-on-the-internet/.
Barrier-Free Travel National Park Lodges for Wheelers and Slow Walkers
If you follow accessible travel at all, you’ve probably noticed an uptick of articles about the possibility of staying in your own wheelchair to fly. A few airlines have released prototypes of “accessible” flip up seating units with wheelchair tie-downs; and a number of disability rights organizations have championed the “flying in your wheelchair” movement.
Travel by its very nature requires a good amount of preparation, especially when it includes air travel. Factor a disability into that equation and the complexity increases. With that in mind, here are some helpful tips for flying with a wheelchair.
Before You Go
The first thing you should do if you are flying with a wheelchair is to learn the law so you know what to expect. The Air Carrier Access Act (ACAA) — not the Americans with Disabilities Act — is that law that covers access on all US carriers, and foreign carriers on flights to and from the US. You can find the ACAA at https://www.ecfr.gov/current/title-14/chapter-II/subchapter-D/part-382.
Flying with a wheelchair in some parts of the world can come with some additional problems. If your trip involves domestic flights in Asia, Africa and the Caribbean, learn about the local access laws. Many domestic carriers in these regions have denied boarding to unaccompanied wheelchair-users. Choose your airline carefully.
Request a seat with a flip-up armrest when you make your reservation, as it makes transfers easier.
If you need a non-ticketed escort to accompany you to the gate, advise the airline of this when you make your reservation. Your escort will be asked for photo identification and given a security checkpoint pass.
Even if you don’t routinely use a wheelchair at home, consider requesting an airport wheelchair when you book your reservation if you are a slow walker. Some airports are quite large, and the whole boarding process can involve a lot of walking and standing.
Under the ACAA, airlines are required to carry wheelchairs, other mobility aids and assistive devices free of charge. This can include everything from oxygen concentrators and ventilators, to shower chairs and even catheter supplies. That said, remember to pack medical supplies in a clearly labeled box, and do not mix them with your personal items.
If you are traveling with oxygen or a ventilator, contact the airline to find out about their specific rules and procedures. Some airlines require doctor’s forms, so plan ahead for this.
If you have any questions regarding security screening procedures, call the TSA Cares hotline at (855) 787-2227 at least 72 hours prior to your flight. They will be able to supply you with airport specific information regarding your inquiry.
Download the TSA Notification Card (www.tsa.gov/sites/default/files/disability_notification_card_508.pdf), then fill it out with the specifics of your disability. Hand it to the TSA agent when you get to security. This is especially helpful if you have places on your body that are sensitive or painful to touch.
Finally, it you are flying with a wheelchair and you have any questions about the ACAA, call the DOT Hotline at (800) 778-4838.
At the Airport
When flying with a wheelchair, you can stay in your own wheelchair until you get to the gate, if you have non-spillable (gel) batteries. At that time you will be transferred to an aisle chair and boarded, and your wheelchair will be gate checked. If your mobility device does not have non-spillable batteries, you must transfer to an airport wheelchair at check-in, and surrender your wheelchair or scooter at that time.
If your mobility device has lithium ion batteries, contact the specific airline for their rules and regulations. US airlines are allowed to carry mobility devices with lithium ion batteries, however they are not required to do so. Every airline that accepts these devices has their own procedures,
If you use an airport wheelchair, don’t give it up once you get to the gate, because if there is a gate change you won’t have any way to get to the new gate. And sometimes it can be a very long walk.
Always allow extra time to get through security. Carry your wheelchair repair tools in your checked bag. If you encounter any problems at the security checkpoint ask for the Passenger Support Specialist, as these employees have additional training in access issues.
Remember, you are not required to perform any tasks at the security checkpoint that you are physically unable to do. If an TSA employee asks you to stand, walk, or even take off your shoes, just let them know that you are unable to do that.
When flying with a wheelchair, let the gate agent know that you need to preboard the aircraft. This will give you extra time to transfer and stow your gear in a more private setting. And don’t wander off from the boarding area, as you could miss preboarding.
Protect Your Wheelchair
Attach clear assembly and disassembly instructions (in Spanish and English) to your wheelchair or scooter. Photos and illustrations also help.
Remove any loose or protruding parts from your wheelchair or scooter. Protect your joystick with some type of a hard covered object, such as a plastic cup secured with packing tape.
Let a little bit of air out of your wheelchair tires. Carry on all gel cushions. Baggage compartments are not pressurized.
Snap a digital photo of your wheelchair before you board. It’s a good way to document the condition of your assistive device in case of damage.
Make sure you have adequate insurance. US airlines are only liable for the purchase price (not the replacement cost) of assistive devices on domestic flights. And on international flights the airline liability limit for damaged assistive devices is covered under the Warsaw Convention ($25.29/kilo) or the Montreal Convention ($1731 limit).
Put an air tag on your wheelchair. It won’t prevent it from getting misrouted, but at least you will know where it’s at if it doesn’t show up at your gate.
On the Airplane
On aircraft with more than 100 seats, there’s priority storage space aboard for one manual wheelchair. This space is available on a first-come basis, so it pays to get to the boarding area early, to get the first crack at the space.
Make sure an on-board wheelchair is aboard the aircraft before takeoff. If you cannot walk, this is how you will be transported to the lavatory. On-board wheelchairs are required on all aircraft with accessible lavatories, but sometimes they are accidentally offloaded, so it always pays to check.
Consider your toilet options when flying with a wheelchair, and plan ahead. Accessible airline lavatories are available on wide-body (two-aisle) jets. They have to be large enough to accommodate the on-board wheelchair, but in some cases there is not enough room for an attendant. Check out the aircraft diagrams at seatguru.com/ to find planes that have larger accessible restrooms.
If Things Go Wrong
If you encounter any problems when flying with a wheelchair, contact the Complaints Resolution Official (CRO). The CRO is an airline employee that’s specifically trained about the ACAA. All US airlines are required to have a CRO on duty during airport operating hours. Foreign carriers are also required to have a CRO available at airports that serve flights that begin or end in the US.
If your equipment is damaged or you experience a access related service failure, report it to the airline and request compensation. If your assistive device is not usable, be sure to request an appropriate loaner.
And if you experience an access-related service failure, you can also file a ACAA complaint at secure.dot.gov/air-travel-complaint. This complaint will not result in compensation but it can help to make air travel more accessible in the long run.
Barrier-Free Travel National Park Lodges for Wheelers and Slow Walkers
The Air Carrier Access Act (ACAA), which has been on the books since 1986, details what services US airlines must provide to disabled passengers. These regulations also cover foreign air carriers that fly routes to and from the US. Although it’s a good idea to read the regulations in their entirety at www.ecfr.gov/current/title-14/chapter-II/subchapter-D/part-382, there are a few key provisions that every traveler should note. With that in mind, I’ve created a Disabled Air Travelers Bill of Rights, which highlights those provisions.
Of course, sometimes there’s a big difference between the regulations that dictate what should happen, and what actually happens in real life. With that in mind, not only have I pointed out some possible air travel “realities”, but I’ve also included some helpful tips and tricks about how to remedy access missteps that could pop up along the way. And for your reference, I’ve also noted the specific parts of the ACAA that convey each right.
1. You Have the Right to Curbside Wheelchair Assistance
Curbside wheelchair assistance tops the Disabled Air Travelers Bill of Rights. Some airports are huge, and slow walkers who use a cane or walker literally can’t manage the distance. Under § 382.91 of the ACAA, airlines are required to provide wheelchair assistance from the terminal entrance (or vehicle drop-off point) to the gate. Not only must they provide a wheelchair, but they must also provide someone to push that wheelchair and offer luggage assistance.
The reality of the situation is that sometimes this just doesn’t happen, even when you make advance arrangements. So what should you do if you are left stranded at the curb? The solution to this dilemma actually starts before the trip. Contact the airline prior to your departure and ask for the local number of the airline. Then put it in your cell phone so you have it handy if the airport wheelchair is a no-show. That way you won’t have to spend precious moments on hold and be forced to navigate through endless prompts, in order to get assistance.
And when all else fails call the airline out on social media. This shouldn’t be your initial response, but when your requests for assistance go unanswered, it’s sometimes the fastest way to get results.
Additionally, when you get to your gate don’t let them take the wheelchair away, even if you can easily make it down the jetbridge to the aircraft. The reason for this is that if there’s a gate change – which isn’t uncommon – you will need a wheelchair to get to your new gate. If they take that airport wheelchair away, you will be stranded. And sometimes that new gate can be quite a hike from the original gate.
2. You Have the Right to Remain in Your Own Wheelchair to the Aircraft Door
This is called gate checking your wheelchair and it’s absolutely something that you want to do. Why? First and foremost you will be more comfortable in your own wheelchair. Additionally, the less time the airline has your wheelchair, the less time they have to damage or misplace it. And under the ACAA US carriers are required to gate check wheelchairs whenever possible.
Of course the reality is that not everybody can stay in their own wheelchair all the way to the gate. In order to gate check your wheelchair it must have non-spillable batteries. If your wheelchair has spillable batteries you must arrive one hour earlier, surrender your wheelchair at check-in and then transfer to an airport wheelchair.
If your assistive device has Li-ion batteries, you may be able to stay in it all the way to the gate. Airlines are allowed to – but not required to – accept assistive devices with Li-ion batteries. And all the airlines have different requirements for the packaging, labeling and transport of these batteries.
Bottom line – know your battery, and travel with a non-spillable battery if at all possible. And contact the airlines directly to find out about their requirements or restrictions on Li-ion batteries. Finally, consult § 382.125 of the ACAA to find out the specifics of this provision.
3. You Have the Right to Preboard the Aircraft
Next up on the Disabled Air Travelers Bill of Rights — preboarding. Under § 382.93 of the ACAA, airlines must offer preboarding to disabled passengers who request this service. Preboarding simply means that you board the aircraft before general boarding is announced.
There are several advantages to preboarding. First and foremost, you can take your time going down the jetway, and you don’t have to worry about being trampled or crowded by other passengers. Additionally, you’ll get first crack at overhead storage space, and people won’t be staring at you as you transfer to your seat. Finally, if your seat doesn’t have a flip-up armrest (it happens), the flight attendant can easily reseat you before the other passengers board.
The reality of the situation is that many airlines no longer make preboarding announcements. And under the ACAA, they aren’t required to announce preboarding, they are just required to offer it. With that in mind, make sure and arrive at your gate early, and tell the gate agent that you need to preboard the aircraft. Then — and this is the important part — make yourself very visible at the gate. Do not wander away. Out of sight is out of mind, and you certainly don’t want the gate agent to forget you.
4. You Have the Right to a Dignified Boarding
A very important facet of the Disabled Air Travelers Bill of Rights is the right to a dignified boarding. A dignified boarding is either a level boarding or access to the aircraft by a lift. Under § 382.101 of the ACAA, US airline employees are never allowed to hand carry disabled passengers on board the aircraft.
Accessible boarding — either by a level jetway or a lift — is required on aircraft with 19 or more seats at US airports. Most larger airports have jetbridges, so you can just roll on the aircraft. At airports without jetbridges passengers deplane directly to the tarmac, via a portable stairway. At these airports, lift boarding is required if the airport has more than 10,000 enplanements (passengers) per year.
And although these boarding requirements also apply to foreign carriers that land in the US, it’s not a requirement at foreign airports. With that in mind, it’s a good idea to inquire about your boarding and deplaning options before you buy your ticket, especially on international flights. Additionally, don’t forget to ask about the weight limit of the lift if the airport doesn’t have jetways.
Also keep in mind, planes may enplane or deplane directly on the tarmac, even if the airport has jetbridges. This is usually a traffic issue, and it’s not uncommon at large airports. When this happens passengers deplane directly to the tarmac and are then bussed to the gate. If this is a possibility, it’s important to not only inquire about the availability of a lift, but also of an accessible bus.
5. You Have the Right to Appropriate Seating
Seating is another important topic addressed in the Disabled Air Travelers Bill of Rights. To be honest, there’s a lot of confusion about what type of seating is required for wheelchair-users. Under § 382.61 of the ACAA, US aircraft with more than 30 seats must have movable armrests on at least half the seats. These flip-up armrests make transfers from the aisle chair a bit easier, and they are the only seating accommodation required for wheelchair-users.
That said, airlines cannot require a wheelchair-user to sit in a window seat or bar them from occupying an aisle seat. They can however prohibit a disabled passenger from sitting in an exit row.
Seating is further addressed in § 382.81 of the ACAA, which states that passengers with a fused leg or those who travel with a service animal are guaranteed bulkhead seating. It doesn’t require bulkhead seating for wheelchair-users or slow walkers. And if you qualify for bulkhead seating, it’s important to note that they do not have flip-up armrests.
The good news is, even though bulkhead seating is not required for wheelchair-users under the ACAA, many airlines routinely set aside these seats for any disabled passenger. Check with the carrier about their bulkhead seating policy if this is an accommodation you need. If they can accommodate you, great. If not keep checking until you find an airline that can. It’s also a good idea to check for airlines that offer open seating; because if you preboard you’ll have first pick of seats.
6. You Have the Right to Onboard Wheelchair Stowage on Most Aircraft
According to § 382.67 of the ACAA, US airlines must provide one priority wheelchair stowage space on aircraft with 100 or more seats.
This area must be at least 13 inches by 36 inches by 42 inches, which is deemed large enough to store a typical adult-sized wheelchair without having to remove the wheels. Although this space is usually located in the onboard closet, airlines can also strap a wheelchair to a row of seats. If the onboard wheelchair stowage space is in the closet, a sign must also be installed indicating that assistive devices stowed in this area get priority over all other items, including crew luggage.
The one thing to remember is that there is only one wheelchair stowage space per aircraft, and in order to use it you must preboard. So that’s one more reason to arrive at the gate early and take advantage of preboarding.
§ 382.123 of the ACAA also states that airline personnel are required to move other items — including crew luggage — in order to make room for a passenger’s wheelchair. Of course this doesn’t always happen, and sometimes the crew is reluctant to move their luggage. It’s a good idea to print out this section of the ACAA and take it with you in case that happens. And if that doesn’t work, then you’ll just have to enlist the assistance of the CRO (see #10 below).
7. You Have the Right to Fly
A very important tenet of the Disabled Air Travelers Bill of Rights – airlines cannot deny you passage just because you are disabled. This is detailed in § 382.19 of the ACAA.
And although the airlines cannot deny disabled passengers passage, they can require them to travel with a safety assistant if they feel that they are unable to assist with their own emergency evacuation. That said the the only duty that a safety assistant has is to assist a disabled passenger in an emergency. And anybody – even someone you don’t know – can be a safety assistant. This is detailed in § 382.29 of the ACAA.
So if the gate agent says you can’t fly unaccompanied, all you have to do is ask another passenger to act as your safety assistant. Problem solved. Unfortunately not all gate agents know the law, so it’s a good idea print out this section of the regulations.
And if you have to, contact the CRO (see #10 below).
8. You Have the Right to Relieve Yourself on a Flight When Nature Calls
According to § 382.63 of the ACAA, accessible lavatories are required on all post-1992 US wide body aircraft. And if the aircraft has an accessible lavatory, it is also required to carry an on-board wheelchair.
The reality of the situation is that there are minimal requirements for an accessible lavatory. Basically they have to be big enough to accommodate the onboard wheelchair, and they must include an accessible call button, grab bars and faucets. There are no provisions for enough space for a caregiver or a transfer, so many folks can’t realistically use “accessible” airline lavatories. And again, they are only required on wide body (twin aisle) aircraft.
The good news is, that a revision of the ACAA to require accessible lavatories in single aisle aircraft is currently underway. Unfortunately the timeline for implementation is painfully slow, and if adopted as written, full implementation is at least 45 years away
For now, if you need a large lavatory, look to the newer wide body jets. Specifically, the 787 Dreamliner has a very spacious accessible lavatory. Also the newer Airbus 320 models have large space-flex accessible lavatories. Both of these models have plenty of room for both a wheelchair-user and a caregiver. Additionally it’s a good idea to check out the seating maps on www.seatguru.com. Although the site doesn’t list the exact size of the accessible lavatories, it’s easy to see the relative size compared to the standard lavatories.
And last but not least, if you will need the on-board wheelchair during the flight, ask the flight attendant to check and make sure it’s on the aircraft before takeoff. Sometimes they get offloaded and aren’t promptly replaced. And you don’t want to find this out in the middle of your flight.
9. You Have the Right to Compensation for Wheelchair Damage
Unfortunately wheelchair damage is sometimes a reality of air travel. § 382.131 of the ACAA addresses compensation for wheelchair damage.
On domestic flights (within the US), the airline liability limit for damaged assistive devices is the purchase price — not the replacement cost — of the item. And on international flights the airline liability limit for damaged assistive devices is covered under the Warsaw Convention ($25.29/kilo) or the Montreal Convention ($1731 limit).
So, if you have an older wheelchair, that costs more to replace today, you’ll be responsible for the difference. You’ll only be reimbursed for the original purchase price on domestic flights.
Although this coverage is limited, there are some steps you can take before your flight to make sure you will be adequately compensated. First and foremost, you should determine how much it would cost to replace your assistive device. Then check your homeowners insurance to see how much — if any — coverage you may have. Most policies cover personal property even when it leaves your residence; however some policies exclude assistive devices. And if your policy isn’t clear on this matter, call your agent for the most authoritative answer.
If you find that you don’t have any homeowners coverage, then shop around for a high deductible travel and baggage insurance that includes assistive devices. Again, it’s good to talk to a live person to make sure that you get adequate coverage. And make sure you get it in writing — don’t just rely on a random phone conversation.
10. You Have the Right to Have Your Disability-Related Complaint Addressed
This is perhaps one of the most important aspects of the Disabled Air Travelers Bill of Rights, as it offers an avenue to problem resolution. All US airlines and foreign airlines that fly to and from the US are required to have a Complaints Resolution Official (CRO) on duty during operating hours. This person knows the law and is specifically trained to solve access related problems. This provision is included in §382.151 of the ACAA.
The reality of the situation is that not all airline employees are acquainted with the CRO or the disability complaint process. They are also sometimes not even aware of the ACAA. This is especially true of new hires.
So whenever you run into a wall on an access-related issue, always ask to speak to the CRO. If the employee you are dealing with does not know who or what the CRO is, then ask to speak to a supervisor. They are well aware of CRO duties, and they may even be a CRO; as it’s not uncommon for the airlines to have more than one CRO on duty at a time.
It’s also a good idea to bookmark the ACAA, so you can point out the law if you feel you are being mistreated.
Of course the goal of the CRO is to solve the problem on the spot, but if that doesn’t happen you can most certainly follow up when you return home. You can file an access related complaint directly with the airline within 45 days of your flight.
Additional Recourse For ACAA Violations
Even if you have already filed a complaint with the airline, you can also file a complaint with the Department of Transportation (DOT) for ACAA violations when you get home. This most likely won’t result in a solution to your specific problem, but the DOT has the authority to fine airlines for access shortfalls. And that usually results in better policies and procedures for passengers with disabilities.
In 1993 Artist Olin Calk crafted this Recycled Roadrunner at the Las Cruces Foothills Landfill, out of junk salvaged from the dump. It was meant to call attention to “consumption, recycling, and just looking at stuff we throw away.” In 2001 the old junk was stripped away and replaced with new junk, and the bird was relocated to a rest area off Interstate 10. Sadly the harsh desert climate took a toll on the old bird, and in 2014 it was once again refurbished. This time the bird was covered with “new salvage” from recycling centers and thrift stores.
Today the 20-foot tall and 40-foot long Recycled Roadrunner is once again an icon along Interstate 10. Although you can see it from the highway, you can only get a closer look at it from the eastbound rest area. Just take exit 135 and follow the road around to the picnic shelters. Accessible parking is available near the restrooms, and the best view of the roadrunner can be had from the first picnic shelter. Alternatively you can roll out on the dirt for a better view (watch for rattle snakes), but the optimal view of this work of art is actually from afar.
This well curated little museum, which is located along historic Route 66, is well worth a stop on any Interstate 40 road trip. There’s accessible parking next to the museum, with level access to the building. Inside, there’s plenty of room to wheel around the large gallery filled with vintage cars, old signs, Route 66 memorabilia and the largest public collection of Route 66 photographs in the US. Photographer Michael Campanelli’s images line the walls, and take visitors on a virtual Route 66 tour from California to Illinois. The cars, which are from local collections, are rotated throughout the season; and the volunteers that staff the museum are very knowledgeable – and enthusiastic – about Route 66. This nostalgic roadside attraction is open limited, so check the website for the current operating schedule to avoid disappointment.
19 Carlsbad Cavern Highway Whites City, New Mexico
Although they seem a bit out of place, these Green Aliens sit in front of Whites City Information Center, just off Highway 7, on the way to Carlsbad Caverns. There’s no interpretive plaque at the site; however locals say that the they are a tribute to the old Million Dollar Museum which formerly occupied the space, and had an “alien baby” on display. Today the aliens offer a good photo op on the way to New Mexico’s only national park. Accessible parking is located in front of the post office, with level access over to the aliens next door. It’s a fun stop, especially if you have kids in tow.
A must-stop along Interstate 40 is the Giant Kachina in Gallup, NM. At one time this classic Route 66 icon welcomed weary travelers to Gallup, but sadly the welcome signs are gone today. Just take exit 22 from Interstate 40, drive north on Ford Drive, then make a left on Montoya Boulevard. The statue is on the right, next door to the Fire Prevention Office, There’s plenty of room to park, and a nice level area to get out and take in this beauty. There are even a few covered picnic tables in the parking lot if you’d like to take a longer break. And while you’re in the area, don’t miss the historic El Rancho Hotel.
1000 E. Route 66 Gallup, NM elranchohotelgallup.com
Built in 1936, the El Rancho Hotel entices prospective guests with the phrase “The charm of yesterday and the conveniences of tomorrow” emblazoned across its front portal. The main building is constructed largely of brick, with stone and wood finishing touches. Inside it’s like a step back into another century – from the vintage shoe shine stand to the cigarette machine near the front door. Add in the lush bordello-like furnishings and the massive wood staircase, and you have a real blast from the past.
And even though access wasn’t an issue when the property was built, there’s an accessible parking space near the front entrance, with curb-cut access up to the porch. From there, it’s an easy roll inside the lobby. There’s also a small gift shop and restaurant on site, if you’d like to extend your stay. Unfortunately the elevator up to the mezzanine gallery looks like it hasn’t worked for decades, so the only way to view the portraits of the stars that stayed there is to climb the stairs. Still, it’s worth a quick stop just to see the outside of the building and the front lobby, which has a few display cases filled with film memorabilia. And it goes without saying, that it’s a must-see for movie buffs, as the El Rancho Hotel was once home bas to the movie stars that filmed westerns in the area. .
This life-size Brontosaurus Family can be found just outside of Santa Fe, New Mexico. Believed to be the work of the late Larry Wilson who made a name for himself by crafting dinosaurs out of polyurethane foam, this out-of-the-way roadside attraction is a bit tricky to find, but well worth the effort.
From Interstate 25, take exit 278, then go south on Highway 14. Turn left at the first light (Rancho Viejo Boulevard), then go left at the Bureau of Land Management sign on Dinosaur Way. The family is located about a mile down the road on the right, next to a green metal building at M&M Garage Door & Gates. The sculptures are located on private property but there is a level grassy pullout along the road where you can get a good look at them. There’s no accessible parking or pathway to the sculptures, but truly there’s a great windshield view from the pullout. As an added bonus, there’s also a T-rex busting out of the adjacent metal building, which made the news in 2001, when the sculptor put an Osama bin Laden dummy in its jaw. This roadside attraction is just a short detour off the highway, and a definite must-see on the drive between Albuquerque and Santa Fe.
Located just outside Omaha, Boys Town was the dream-come-true of Father Flanagan. He began his home for orphaned and neglected boys with just $90 of borrowed capital in 1917. Today the Omaha campus is just one of many across America.
The campus itself is open for self-guided tours, but the real roadside attraction draw at this stop is located in the Visitor Center. That’s where you’ll find the World’s Largest Ball of Stamps in the Leon Myers Stamp Center.
There’s accessible parking in the Visitor Center lot, with ramp access up to the building. Inside, there’s barrier-free access to the information desk, and the sizable gift shop. The small stamp museum is located inside the gift shop, but if you can’t find it, just ask, as the employees are very helpful.
The stamp museum contains a number of themed displays that highlight stamps depicting children from around the world; but the piece de resistance is located in a small alcove in the back of the museum. The 600-pound stamp ball, which was crafted by students, is composed of over 4 million stamps and is recognized by Guinness as the World’s Largest Stamp Ball. The stamp collage in the background is an impressive piece on its own, but the stamp ball definitely takes center stage.
As an added bonus, if you are collector you can pick up foreign and domestic stamps for just a penny a piece at a small table near the stamp ball. Of course there is one caveat – “Please don’t add stamps to the stamp ball.”
Located near the eastern terminus of the Outlaw Scenic Byway, this collection of vintage windmills is must-see on any Cornhusker State road trip. The open-air museum features nearly 30 windmills that date back to 1880 – 1930, many of which are in working condition. This quirky roadside attraction was made possible by the local Leonard Gill Family, in an effort to preserve a piece of prairie heritage.
Most of the windmills are from the Howard and Barvetla McLain Collection of Carroll, Nebraska. They were moved to the site and restored by Marvin Baker of Pender, Nebraska. In some cases restoration was an arduous process, as parts had to be fabricated, because they were no longer available commercially. The result is an impressive and very rare exhibition of what’s billed as one of the finest collections of vintage windmills in the world.
The windmills are located on the south side of Highway 20, in front of the LP Gill Landfill. There’s no real parking area, but there is a wide level dirt space where you can pull over to get a better view of the site. In dry weather it’s possible to walk around the grassy area where the windmills are planted, but after a rain it can get pretty muddy. Even if you can’t manage the walk over the grass, it’s still worth a stop to catch a panoramic view of the windmills on the horizon. It’s an impressive sight indeed.
Located in Lincoln, Nebraska, Lee’s Restaurant first opened in 1945 as a twelve-seat beer joint. Apparently one of the regulars got a hankering for fried chicken, so Alice Lee went out back, slaughtered one and fried it up. And although they’ve added burgers, sandwiches and even lobster to the menu over the years, people still come for miles for their yummy fried chicken. No matter when you go, you’ll find the place filled with locals — a sure sign you’ve made the right dining choice. To add to the quaint atmosphere. there’s even a piano player who takes requests. There’s accessible parking in the lot, with level access to the building. Just take exit 397 off Highway 77, drive two miles west and look for the big chicken. You can’t miss it!
No trip through the Cornhusker State is complete without a stop at Carhenge, located about three miles north of Alliance on County Road 59. Not to be confused with Cadillac Ranch <link to Cadillac ranch entry>, this structure was built to replicate Stonehenge in England. It was erected at a 1987 family reunion, as a memorial to Jim Reinders’ father, and was appropriately dedicated during the summer solstice later that year.
The cars that comprise the sculpture are largely from the 50s and 60s and they are all American made. Previously there were three foreign models included, but they have since been removed and buried at the site. The circle of implanted cars replicates the placement of 38 of the major stones at Stonehenge. Originally Carhenge was unpainted, but it was subsequently painted flat gray to more closely resemble the British structure. In contrast, the Car Art Preserve, which is also located at the site, features a variety of colorful sculptures made from old cars and car parts.
There’s no striped parking at the site, but the lot is level, and is made of hard-packed dirt with bits of large gravel on top. The best place to park is over near the concrete pad at the Pit Stop, as it’s easier to access the level dirt trails around Carhenge from there. The pathways that lead through the Carhenge site are made of hard-packed dirt, and they are mostly doable in dry weather. There’s also level access to the Pit Stop, which sells souvenirs during the summer months. It’s a fun road trip stop.
If you’re heading up to the Two Medicine area of Glacier National Park, be sure and stop in at East Glacier Park Village to see the World’s Largest Purple Spoon. Located next to the Spiral Spoon (www.thespiralspoon) on MT 49, this local landmark is affectionately known as Big Martha. Crafted by Charlie and Jo Wagner, the 25-foot high utensil, which is made of plywood and Styrofoam, was unveiled on May 20, 2005.
There’s level parking in a dirt area next to the spoon, and a level path over to the Spiral Spoon. The shop itself has two small steps up into it, and if you can manage those, it’s definitely worth a look inside. This quaint shop offers a good selection of spoons and other implements carved by local artists. And in the back room, there’s an interesting display of vintage spoons on the ceiling, and a prop spoon that was used on the television show Bonanza in a case on the back wall.
All in all it’s a fun stop, if only for the photo op. It may or may not be the world’s largest purple spoon (hence the “maybe” etched on the plaque) but it’s definitely the largest one in this tiny village.
Not to be confused with the Cawker City Twine Ball <insert link> the Darwin Twine Ball is the largest ball of twine made by one person. While the Cawker City Twine Ball has visitors continually adding twine, the Darwin Twine Ball was made entirely by Francis Johnson. Johnson began work on the twine ball in 1950, and worked on it for the next 39 years. After his death in 1989 it was moved in a Plexiglas kiosk on the corner of William and I Streets. The finished product weighs 17,400 pounds and stands 13 feet tall. You can’t miss it — just look for the water tower.
There’s no parking lot, but it’s not a busy town so you can usually snag a parallel spot on the street. There’s curb-cut access up to the sidewalk which leads to the twine ball. There’s also a small museum in the former railroad station, which is located right behind the twine ball. There’s ramp access up to the building, which features information about Francis Johnson, and includes some of his prized possessions. It also houses some old town artifacts, railroad timetables and photos. And don’t forget to pick up a twine ball hoodie in the gift shop.
22275 Highway 36 Abita Springs, LA https://abitamysteryhouse.com/
Located across Lake Pontchartrain from New Orleans, the Abita Mystery House is a must-see on any Big Easy visit. Although it began as the UCM Museum, it’s now grown; and with that growth came the new name. Housed in an odd assemblage of old buildings the collection includes found objects, hand-made inventions and even a miniature town. Highlights include Curator John Preble’s collection of handmade animated scenes constructed from recycled objects, the world famous Bassagator, a collection of paint-by-number treasures, the bicycle house, and the RV for aliens. Patterned after Tinkertown in Albuquerque, New Mexico, the Abita Mystery House also features a vintage service station, a hand crank organ, a comb collection and the much photographed House of Shards. And although there are a few tight spaces, the majority of the museum is doable for wheelchair-users and slow walkers. And don’t miss the gift shop, as that’s almost an exhibit by itself.
If a road trip takes you along Highway 281 in Southern Kansa, then be sure and stop for a quick photo op in Pratt. Although there’s not much to the town, they do have have a unique set of water towers. The Hot & Cold Water Towers are located at the intersection of Highway 281 (Main Street) and Green Street. You can get a good view of them from the Pratt Community Center parking lot (which has accessible parking), located just across the street. What supposedly began as a high school prank when students graffitied the towers in the 1940s, led to the town formally adopting — and accepting — the designations, and repainting the towers in a more formal and permanent way. Yes, other towns in Kansas also have similar water towers, but the story behind these sends them to the top of the list.
The Cawker City Twine Ball is definitely off the beaten path, but that’s part of the charm of it all. Located about an hour-and-a-half northwest of Salina, you definitely have to go out of your way to visit this Kansas roadside attraction. It was started by Frank Stoeber in 1953 with sisal twine from his hay bales. Frank had been a bit under the weather and he thought twine winding would be a good way to pass the time. After he recovered, he found he had a new hobby, so he decided to keep it up.
Today this massive twine ball sits in an open-air pavilion on Highway 24 between Maple Street and Lake Drive. Accessible street parking is available on the corner of Highway 24 and Lake Street. There are steps up to the twine pavilion from Highway 24, so it’s best to head up Lake Street and cross over the grassy area next to the building with the mural on front, to get to the twine ball. And depending on the upkeep of the grounds, some wheelchair-users may need a bit of assistance bumping up the cement slab where the twine ball sits. Still you can get a good view of it from anywhere on the grass.
And this isn’t a static exhibit — it’s still growing. Every August there’s a twine-a-thon, where visitors are encouraged to add to the twine ball. So if you’re in the area during that time, make plans to become an official twine winder.
Most folks know that potatoes are the number one crop in Idaho; however many visitors completely pass up an unusual museum that celebrates the origin and versatility of this ubiquitous cash crop. Located in a 1912 railroad station off Interstate 15, this roadside attraction makes a nice diversion on the route between Pocatello and Idaho Falls. You can’t miss it — it’s the only building on Main Street with a giant potato in the front.
There’s accessible parking near the front door, and level access over to the main entrance of the Idaho Potato Museum. Inside there’s plenty room to maneuver a wheelchair around the exhibits, and ample space for wheelchair seating in the adjacent restaurant.
The exhibits present an excellent history of the spud, tracing its origins back to South America, and illustrating the factors that make Idaho an excellent place to cultivate the crop. Interestingly enough, the timeline also notes that it took western cultures 450 years to realize the advantage of dehydrated potatoes — something that the Incas knew all along. The museum is also filled with display cases that contain collections of potato peelers, potato mashers and even potato sack clothing. And if you’d like a little more education about taters, there’s room for a wheelchair in the small theater where you can view an interesting selection of potato themed videos.
There’s ramped access — although some folks may need a bit of assistance because of the steep pitch — to the second gallery, which includes a collection of machinery, including a potato sorter, a tractor, a potato sack sewing machine and a number of scales. There is also a small children’s hands-on area, but there are five steps up to it. And don’t miss the world’s largest potato crisp, which is 25 inches long and weighs in at 5.4 ounces.
The Idaho Potato Museum also makes a good lunch stop as the cafe serves up a baked potatoes with a variety of toppings, and sandwiches on potato rolls. And if that’s not enough to lure you in, the restored railroad depot is a hidden gem, and certainly worth more than a cursory a drive-by glance.
Although there are many contenders for the World’s Largest Peanut, the true winner resides in Ashburn, GA. You can spy the stately goober from I 75, just south of exit 82 on the west side of the highway. And if you’d fancy a closer look, then take the Washington Drive exit and turn west, then make a left on Sylvia/Whittle, between Zaxby’s and the Pizza Hut. The big nut can be found on a small service road on the left, about a half-mile from the turn. Although it was knocked from its perch in Hurricane Michael in 2018, it was replaced and renovated in 2023. During that interim phase, several other peanuts claimed “largest” status, but after the replacement the Ashburn giant regained the title.
There’s a small paved parking lot, and although it’s not striped it is level and seems adequate for the amount of traffic the peanut gets. There’s level access over to the nut, but if you are expecting a big peanut gift shop filled with tasty treats, coffee cups and t-shirts, you will be sorely disappointed, as the only thing at this stop is a commemorative plaque, and the World’s Largest Peanut. Still it’s a fun stop, and there’s a journalistic twist to the nut too, as it was erected in memory of Nora Lawrence Smith, the former editor and co-publisher of the Wiregrass Farmer, Turner County’s award-winning newspaper. So why a peanut? It is of course Turner County’s most important agricultural product. As an added bonus, if you hit this site after dark, it’s also lighted.
This vintage Route 66 attraction lies along one of the few intact strips of the Arizona Mother Road. Located in Peach Springs, you can’t miss this kitschy attraction as a flag-lined driveway leads to the official entrance marked by a giant dinosaur. Although none of the tours are technically wheelchair-accessible, the 45-minute guided tour may be doable for some wheelchair-users and slow walkers. There’s elevator access down the the cavern entrance, and although there’s a short stairway, there’s also an alternative step-free pathway. The trails through the cave are paved, but manual wheelchair-users may need a bit of assistance in a few of the steeper sections. And if you can’t manage the tour, there’s level access to the restaurant which serves up “The Best Burgers on Route 66”.
This modest 9-11 memorial is located at the east end of town, along historic Route 66. There’s accessible parking on both sides of the memorial, with a level sidewalk over to the viewing area, which contains two pieces from the wreckage of the World Trade Center. There’s ample evidence of the reverence of the site, as past visitors have left flags, messages and notes at the memorial. There’s also a medallion from the former Winslow Bridge which once spanned the Little Colorado River on Route 66, at the site.
Located on the corner of 2nd Street (Route 66) and Kinsley, this roadside attraction brings the lyrics of the Eagles 1970 hit — Take it Easy — to life. It features a mural by John Pugh, which depicts the famous lyrics. “a girl, my lord, in a flat bed Ford slowin’ down to take a look at me.” There is also a bronze sculpture by Ron Adamson of a musician with a guitar “standing on a corner in Winslow, Arizona” in front of the mural. There’s level access along the walkway in front of the mural, and barrier-free access to the surrounding stores which hawk some kitschy Route 66 souvenirs. And if you’re lucky, you’ll also hear strains of the hit tune coming from one of the stores.
Opened in 1996 by Dan Wright and Jake Raeney, this compact museum measures in at a tiny 134 square feet. It’s more of a gimmick to get passing motorists to stop at the adjacent Buckboard City Cafe; but it’s still a fun and quirky roadside attraction, regardless of your dining plans. The museum is located about a half-mile west of the rest area on Highway 60, in Superior, Arizona
There’s one accessible parking spot in the unstriped dirt parking lot, with level access over to the museum, which is housed in a small shed. There’s level access to the museum, and room for a wheelchair to maneuver down the single aisle that’s lined with glass display cases on each side. Exhibits include a collection of items curated by the founders, including a 1984 Compaq home computer, a Beatles concert poster, a 1960 letter from president-elect John F. Kennedy, and the world’s largest fake Zippo lighter. And don’t miss the tire sculpture and wheelbarrow fountain in front Even if it’s closed, there’s still an impressive collection of junk in the yard. It’s not something to go our of your way to visit, but it makes a good rest stop on they way to the Boyce Thompson Arboretum.
Located along Highway 89A near Mile Post 538, Navajo Bridge is a must-stop on the way to Grand Canyon North. This Northern Arizona landmark is easy to spot, as the historic bridge parallels the current model along the main road. There’s accessible parking near the old bridge — which was replaced with the current incarnation in 1995 — and level access to the accessible restrooms, visitor center and gift shop. There’s also an accessible picnic table in the shaded picnic area near the historic bridge.
Access is excellent at this roadside stop, and it’s easy to roll across the 834-foot — now pedestrian — bridge which was constructed in 1928. And although bridge buffs will love this site, it also offers an impressive view of the canyon with the Colorado River below. The far side of the bridge is located on Navajo land, and it features a few trinket stands.
Over in Holbrook, Arizona, the Wigwam Motel is also worth a stop. Just take exit 285 and head east on Hopi Drive — trust me you can’t miss it. This hotel, which features 15 individual “wigwams”, first opened in the 1950s and was very popular in they heyday of Route 66. Although the Wigwam Motel is still in operation, they don’t have any accessible rooms. That said, it’s still worth a stop for the photo op, as there’s a nice collection of vintage cars parked in front of the wigwams. Access is good around the property too, as it’s all level. Additionally, the property is still owned by the same family that built it, and they love to chat about Route 66 history.
Although there’s no shortage of rock and petrified wood shops in Holbrook, the Rainbow Rock Shop is worth a stop, just for the photo op. Although the fenced yard is filled to the brim with rocks of every size and shape, the real stars at this stop are the giant fiberglass dinosaurs.
The best place to park is on the right side of the shop, which has a small paved unstriped lot, but parking is also available in a level gravel area in front. It doesn’t matter if the shop is open or not, because the real photo ops are from outside. Unfortunately the shop and the yard are so filled with rocks and petrified wood, that it’s not even remotely wheelchair-accessible. Still you can just roll up to the front to catch a glimpse of the dinosaur collection – you don’t even have to get out of your car. It’s easy to find too – just take exit 286 off of Interstate 40 and head south. The rock shop is located on the west side of the road just south of Hopi Drive.
Cano’s Castle is constructed almost entirely of beer cans. Owner Donald “Cano” Espinoza actually claims that God constructed this masterpiece. The main structure — a four story house (the king) — was damaged by a fire in 2022. The towers (the queen and the rook) survived undamaged, and they are covered in beer cans, hubcaps and scrap metal. The whole property is surrounded by a structure called the crown, and everything is covered in shiny — sometimes blinding — scrap metal. According to Espinoza this monument serves as a thank-you to the powers-that-be for sparing his life during the Vietnam War. He also notes that he received his inspiration for the structures from Vitamin Mary Jane and Jesus. It gets pretty strange after that, and let’s just say that if you happen to run into Cano, he will give you an earful. Cano’s Castle is located on State Street, between 10th Avenue and 11th Avenue, about three blocks east of Highway 285. Although it’s not wheelchair-accessible, there’s room to pull of and take a few photos.
Opened in 1911, Casa Del Desierto was considered the crown jewel of the infamous Harvey House chain. This Barstow icon provided elegant meals and comfortable overnight accommodations for passengers of the Atchison Topeka and Santa Fe Railway; and also housed an elegant ballroom for dances and other social events. Today this stately structure not only offers visitors a glimpse into the past, but it also houses the Western America Railroad Museum.
The museum’s collection is comprehensive — some claim it borders on eclectic — while a cadre of enthusiastic volunteers eagerly await the opportunity to share their collective railroad knowledge with visitors. Exhibits include everything from railroad tools and machines, to vintage schedules, uniforms, dinnerware and signs. And then there’s the model railroad. Access is excellent at the museum too, with accessible parking in the adjacent lot and plenty of room to maneuver a wheelchair throughout the galleries.
There’s also a nice collection of rolling stock out in the yard, with level access around the cars. Highlights include an Atchison, Topeka and Santa Fe caboose and diesel engine, a 1968 Cline wheel truck, and a Union Pacific caboose. There’s also a large Atchison, Topeka and Santa Fe horse car, that was used to transport race horses and their owners across the country. And although the cars themselves do not offer wheelchair access, most of them are better admired from afar.
Although this Southern California artistic creation is located about 35 miles off Interstate 8, it’s definitely worth the detour. Just take exit 118 B, east of El Centro, and follow Highway 111 north. When you hit Niland, make a right on Main Street, which soon turns into Beal Road. Once out in the desert, you’ll pass the city dump and the makeshift community of Slab City, before you spot Salvation Mountain on the right.
This colorful masterpiece was crafted by Leonard Knight, who sadly passed away in 2014. His vision was to create a piece that reflected God’s love; and the 100-foot wide concrete mountain colorfully announces that belief to all who visit. And although age has taken it toll on this desert masterpiece, it’s still worth a visit. There’s no striped parking at the site, but there’s plenty of room to parallel park an adapted vehicle in the dirt parking lot. Although there are steps up to the top of the mountain, you can get an excellent view of the entire piece from below.
If you happen to be driving around Northern California on Highway 101, then plan to stop in for a brief photo op with Paul Bunyan and Babe. These massive sculptures are located in the Trees of Mystery (emerginghorizons.com/explore-californias-wheelchair-accessible-coastal-redwoods/) parking lot; and although there is a charge to visit the forest, you can take a selfie with the larger-than-life duo for free. Paul stands over 49 feet high, and Babe measures 35 feet between her horns. You definitely can’t miss them. And for added entertainment, Paul Bunyan waves his hand and says hello, tells a variety of jokes and even asks kids questions. All in all it’s a fun stop, and there’s plenty of accessible parking with ample room to roll over to the iconic duo.
Built in 1924 Kelso Depot was more than just a train depot, a it also included employee sleeping quarters as well as a full-service restaurant. The Los Angeles & Salt Lake Railroad constructed the facility in order to compete with the popular Harvey Houses operated by the Santa Fe Railroad. Kelso Depot was upscale for the time, and it even had a billiard room and a library. The depot ceased functioning in 1962, although the restaurant remained open until 1985. Today it houses the visitor center for the Mojave National Preserve.
Kelso Depot is pretty easy to find — just take Kelebaker Road from Baker, and continue on through the desert for 34 miles until you reach the historic site. Accessible parking is located in front of the depot, with level access over to the visitor center and the nearby accessible restrooms. Inside there’s barrier-free access throughout the facility, which includes interpretive exhibits about the Mojave National Preserve. Additionally the baggage room, ticket office and two dormitory rooms are furnished as they would have been in the 1920s. Even if the visitor center is closed, you can still get a gander at the lunch counter, vintage desks and old equipment through the large front windows. It’s definitely worth a stop while exploring the Mojave National Preserve.
36005 Highway 99 Traver, CA www.bravofarms.com Located in sleepy little Traver, Bravo Farms offers a much needed break from California’s monotonous Highway 99. To be fair, this gift shop-restaurant-farm-cheese factory has three other locations; but since the Traver one is the flagship, it’s also the kitschiest.
Accessible parking is located near the restaurant, and there’s level access to the restaurant, ice cream shop, gift shop, fudge shop and saloon. The gift shop has a wide selection of local products including Bravo Farms Cheese, (they have samples) and there’s even a wine tasting bar at the far end. And if you arrive at the right time you can also get a gander at the cheese-making process. Out back there are level pathways around a shooting gallery, a treehouse, a playground, a petting zoo, and a collection of old wooden buildings that are lined with vintage road signs and filled with memorabilia. It’s a great stop for kids of all ages!
Located in the middle of the California desert midway between Barstow and Las Vegas, the World’s Tallest Thermometer makes a nice stop on the way to Sin City. The brainchild of local businessman Willis Herron, the 134-foot tall thermometer was constructed in 1990 as a tribute to the record high temperature in the US — 134 degrees in nearby Death Valley. Unfortunately Herron didn’t account for the high winds in the area in his original plans, and as a result a strong gust brought the monument down, smashing a nearby gift shop that was under construction.
Undaunted Herron rebuilt the thermometer, and filled the second model with concrete to keep it steady. And although the thermometer was shut down for a while after Herron’s death, today it’s up and running again. It’s easy to find too — just take the Baker exit on Interstate 15 and follow the main drag until you see it on the south side of the street. To be honest, you can see it towering over the hamlet long before you even exit the freeway.
The best vantage point is from the fast food restaurant parking lot next door, because once you pull up too close to the thermometer, it’s hard to get a good photo. There’s lots of accessible parking is available in that lot, and it’s a nice level roll over to the far end, where you’ll get a good view of it all. After you’ve gotten your photos, you can just roll on over to the thermometer, go inside and check out the gift shop and photos of the construction of the thermometer.
Located off of Highway 93 about 25 miles north of Kingman, the Chloride Murals are a must-see on the way to Las Vegas or Grand Canyon West. Just take Road 125 (exit 53) and head east for four miles to reach the town proper. The murals are actually located on the other side of town in the hills. Continue along the main drag (Tennessee Avenue), cross a second cattle guard and then follow the dirt road 1.4 miles up to the murals.
A word of warning about the road — it’s not doable in a low-clearance vehicle, and there’s certainly ample evidence of oil pan damage along the route. A four-wheel-drive vehicle is not required though, and most SUVs and trucks will manage quite nicely. And once you arrive at the murals, there’s a wide level spot to park right next to the art work.
Artist Roy Purcell painted the boulder murals in the mid 60s, and the vibrant colors have definitely stood the test of time. Titled “The Journey” the murals include images of a snake eating the sun, a talon grabbing at Chloride, fertility images, pieces with a definite Yin and Yang side, astrological signs and many scenes that are open to interpretation. Take some time to study the murals, as the longer you look at them, the more hidden details you’ll spot.
If you’re a Kevin Costner fan, you’ll definitely want to make a stop at the Field of Dreams Filming Site on your next road trip to Chicago. The site is located in rural Iowa, about 25 miles west of Dubuque off of Highway 20. It’s pretty easy to find with GPS, and it’s only five miles off the highway, but if you get lost just follow the signs.
There’s good access to the site, which is located on the Lansing family farm. Accessible parking is available near the entrance with level access over to the large gift shop. There’s also good access over to a vantage point of the field itself, and to the restaurant, concession stand and ice cream stand. Admission is free and for the most part, everything is flat, level and accessible. And although this site has been developed a bit since the filming of the1989 movie, the nearby cornfield helps put it all into perspective. It’s a good stop for movie buffs or anyone who likes baseball.
Most Trekkies know that Captain James T. Kirk hails from Riverside, Iowa; but few folks realize that there’s already a commemorative plaque marking his future birth in this sleepy little Midwestern town. And I say “future”, because as we all know, Star Trek is set in the future, and the popular Enterprise Captain won’t make his blessed appearance until March 22, 2228 (according to The Making of Star Trek, by Gene Roddenberry).
A plaque commemorating the Future Birthplace of Captain James T. Kirk is located to the left of City Hall on Greene Street. It was relocated from nearby First Street in 2021. There’s accessible parking in front of City Hall, with a paved pathway over to the plaque,
Trekkies should also visit the Voyage Home Riverside History Center (www.voyagehomemuseum.org), which features a mixture of displays about Star Trek and Riverside. You can’t miss it as there’s a model of the Constitution-class USS Riverside on a trailer in the parking lot. There’s level access to this combination museum and gift shop, and plenty of room to maneuver a wheelchair inside. And while you’re in the area, check out Railroad Park, which is across the street from the museum. Not only does this green space boast a bronze statue of Captain Kirk, but it’s also a nice spot to enjoy a picnic lunch.
Established in 1937 when Key Underwood laid his dog Troop to rest at his favorite hunting camp, the Key Underwood Coon Dog Memorial Graveyard now has more than 185 hounds buried there. It’s located in Northern Alabama about 30 miles from Tuscumbia, just 13 miles south of US Highway 72.
There is a small gravel parking area, and the terrain is fairly level and in dry weather it’s doable for most wheelers and slow walkers. You’ll see a little bit of everything at the graveyard, from marble monuments and wooden headstones to dog collars and even a plastic raccoon grave marker.
It’s still an active cemetery, as true coon dogs are eligible to be buried there. And they do stick to those restrictions. As the former caretaker elaborated, “A dog can’t run no deer, possum — nothing like that. He’s got to be a straight coon dog, and he’s got to be full hound. Couldn’t be a mixed up breed dog, a house dog.” All in all it’s a fun stop, and some of the headstones and memorials are priceless.
Located on an original stretch of Route 66, this combination gas station and souvenir shop is definitely a blast from the past. Take some time to explore the vintage cars, signs, tools and assorted junk outside, before you catch a glimpse of the vintage pinups in the men’s restroom inside at the Hackberry General Store. There’s plenty of room to park an adapted van in the dirt parking area, and there’s a level entry to the souvenir shop. And although there are a few steps inside, you can still get a good feel for this vintage attraction without navigating them. A must-stop on any Route 66 road trip! (emerginghorizons.com/wheelchair-accessible-route-66-a-great-grand-canyon-side-trip/)
Travel by its very nature requires a good amount of preparation, especially when it includes air travel. Factor a disability into that equation and the complexity increases. With that in mind, here are some helpful tips for flying with a wheelchair.
