As a travel writer since 1977, Candy Harrington has been writing about accessible travel exclusively since 1996. She’s the founding editor of Emerging Horizons, and the author of the popular Barrier-Free Travel national park series. With thousands of bylines to her credit, Candy hits the road often, in search of new accessible travel finds. Candy and her travel photographer husband Charles Pannell reside in NE Washington, where they tend to their chicken flock and enjoy a rural lifestyle.
Located in Northwestern Arizona, the Grand Canyon is 277 miles long, up to 18 miles wide and a mile deep. Carved by the Colorado River and the forces of nature, the majority of this geological formation lies within the borders of the national park. That said, the West Rim, which boasts a horseshoe shaped glass walkway out over the canyon, is located on Hualapai land. But no matter what area of the park you visit, there’s no shortage of breathtaking views at this national treasure.
Insider Tips
For an interesting look at the history of the Fred Harvey Company, El Tovar Hotel and Bright Angel Lodge, pop into the Bright Angel History Room on the South Rim. Exhibits include artifacts from these two Harvey Houses, as well as old photos, an 1880 Harvey House dinner gong, and even a vintage Harvey Girl uniform. It also includes information and photos from a Harvey Indian Detour excursion, which took train passengers on a five-night trip to nearby Native American sites. Both the canyon entrance and the main entrance of the Bright Angel Hotel are wheelchair-accessible.
All the in-park lodges, except Bright Angel Lodge, have accessible rooms. That said, Kachina Lodge is the only property with an elevator, so it’s a good choice for slow walkers who want an upper floor standard room, but cannot do stairs.
Grand Canyon Scenic Airlines offers accessible flightseeing excursions over the Grand Canyon in fixed-wing aircraft from the Grand Canyon Airport in Tusayan. There are six stairs up to the aircraft door, but a portable ramp is available for anyone who can’t manage the climb. Wheelchair-users must transfer to a seat near the aircraft door, and wheelchairs are stored at the airport. It’s a great choice for a scenic overview of the park.
Known as the “Crown of the Continent” because the Continental Divide bisects the park, Glacier National Park encompasses more than a million acres of coniferous forests, alpine meadows, pristine lakes and glacier-carved peaks. The wildlife in the park is just as diverse at the landscape that supports it, and it includes elk, bighorn sheep, moose, and one of the largest remaining grizzly populations in the lower 48 states.
Insider Tips
A well kept secret along Going-to-the-Sun Road, Red Rock Point offers a beautiful view of McDonald Creek cascading down over the massive red rocks. The turnout is located about a mile north of the Trail of the Cedars on the left side of the road. Keep your eyes peeled when you get close, as there is absolutely no signage to mark the overlook. There’s accessible parking near a hard-packed dirt path that leads .06 miles out to a boardwalk viewing platform.
Although the historic Red Buses of Glacier National Park are not wheelchair-accessible, Xanterra Parks and Resorts has two wheelchair-accessible vehicles in their. The lift-equipped buses have roll-up plastic flaps on the windows, and passengers get a full view of everything around them, thanks to an on-board camera and monitors Even better — the accessible vehicle is booked solely for your party, so you get a private tour at the regular tour price.
In addition to an entrance fee or a park pass, a day use entrance reservation is also required for Glacier National Park visitors during peak visitation periods in the summer. Entrance reservations are currently required for the West Entrance Station, the Camas Entrance Station and Many Glacier Valley. That said the park adjusts the system annually, so check the park website for the most current information. Entrance reservations are not available at the park. They must be purchased at recreation.gov in advance. Visitors without an entrance reservation will not be admitted.
The hottest, driest and lowest point in North America, Death Valley is the largest national park in the lower 48 states. And with over three million acres of wilderness area, there’s a huge diversity in the flora and fauna throughout the park. From majestic sand dunes and salt flats, to snow capped peaks, a lush oasis and even a massive crater, there’s something for just about everyone at this remote national treasure.
Insider Tips
A stop at Badwater – the lowest point in the US — is a must do on any Death Valley itinerary. There’s boardwalk access out to the salt flats, and from there you can roll as far as you like. It’s best to hit this area in the morning though, as it can get quite hot later in the day. Additionally, don’t forget the insect repellent, as the biting flies that are common in Death Valley really like this area of the park – especially in the summer.
Many visitors flock to Zabriskie Point and Dantes View, off of Highway 190; while most folks entirely pass up the scenic 20 Mule Team Canyon Drive, which is located between the two. This 2.5-mile scenic drive winds up and down the colorful eroded badlands, and offers an off-the-beaten-track experience without having to trek through the desert for days.
Although there’s no shortage of food offerings at Furnace Creek, head on over to Timbisha Shoshone land and try something different for lunch. Just follow the signs to Timbisha Village Tacos from highway 190, between the Furnace Creek Inn and Furnace Creek Ranch. There aren’t many choices on the menu – Indian tacos, burritos, taco salad and shaved ice – but the food is tasty and the prices are reasonable. And although their hours vary, they are usually open for lunch. To-go food is also available.
Thinking about visiting a US national park in a wheelchair? Although most of the parks have rugged back country areas, the majority have also added access upgrades so that wheelchair-users and slow walkers can enjoy these national treasures. As an added bonus, admission discounts are available to seniors and people with a permanent disability. That said, advance planning greatly enhances any national park visit; so with that in mind, here are some tips and tricks to help save time, money, and avoid disappointment on your next national park adventure. Top of Menu
Admission Passes
If you’d like to save a few bucks on your next national park visit, then pick up one of these discount passes at any national park entrance station. They all provide free admission to the passholder and all passengers in the same vehicle, but they each have different eligibility criteria.
The America the Beautiful Access Pass is available to U.S. citizens or residents with a permanent disability. Proof of disability and residency is required in order to obtain this free lifetime pass. It’s also available by mail for a small handling charge.
The America the Beautiful Military Pass is available to all active duty service members and veterans of the US Armed Forces. There’s no charge for this yearly pass, but a Common Access Card, military ID, veteran ID or a veteran designation on a driver’s license is required to obtain one. This pass also available by mail for a small handling charge,.
The Senior Pass is available to U.S. citizens or permanent residents who are at least 62 years old. This lifetime pass costs $80. An annual Senior Pass is also available for $20, and the cost of that annual pass can be applied to the purchase of a lifetime pass. Proof of age and residency or citizenship are required to obtain either pass. These passes are also available by mail for an additional handling charge.
The National Park Annual Pass is available to anyone and it’s a good choice if you plan to visit many national parks. The pass costs $80 and it’s valid for admission to all national parks for a year. An annual pass for each individual park is also available, and the price for these passes varies depending on the park. This park-specific pass is an attractive choice for folks who live near a national park and plan numerous visits. Both passes are available though the mail for an additional handling charge.
Finally, the free Annual 4th Grade Pass is available to all 4th graders. It’s valid for the duration of the 4th grade school year and the following summer. Paper vouchers can be obtained at everykidoutdoors.gov and exchanged for an Annual 4th Grade Pass at any national park entrance. This pass is also available to home-schooled students.
For more information about these passes, visit store.usgs.gov.
Even if you don’t have a park pass, you can still get free admission on one of the five “fee free days” each year. During these days, the park gates swing open and no entrance fees are collected. Unfortunately the parks get pretty crowded on those days. Here’s a list of the fee-free days, but it’s best to visit www.nps.gov for the exact dates, as some do change slightly every year.
Martin Luther King Jr. Birthday (January) The first day of National Parks Week (mid-April) Juneteenth (mid-June) Anniversary of the Great Outdoors Act (August) National Public Lands Day (late September) Veterans Day (November)
In an effort to control the crowds, some of the more popular national parks require advance reservations during peak seasons. These reservations are required even if you have a national park pass. They are not available at the parks, and visitors who don’t have one will be turned away. The following parks currently require advance entrance reservations.
Arches National Park Carlsbad Caverns National Park Glacier National Park Mount Rainier National Park Rocky Mountain National Park Yosemite National Park
Timing is everything, when it comes to a national park visit. Generally speaking, most parks experience peak visitation between Memorial Day and Labor Day. Unfortunately many parks also have abbreviated seasons, so it’s difficult to visit outside of prime time. If you must visit during the high season, try to avoid summer weekends and holidays, as parking, lodging and campsites are difficult — if not impossible — to find at those times.
Additionally, an early morning visit will help circumvent the crowds. The magic hour is usually 10 AM, after which the bus tours start to roll in to the parks. It’s also not unusual to wait an hour in the entrance queue at the more popular national parks, if you arrive in the afternoon during peak season. On the other hand, if you get an early start, you’ll have a more relaxing visit, and you won’t have to fight the crowds. The best way to have a more enjoyable experience is to plan for several morning excursions, if you plan to visit a national park in a wheelchair. Top of Menu
Road Closures
Although many parks are open year-round, some experience seasonal road closures. For example, Going-to-the-Sun Road, which traverses Glacier National Park, is closed from late fall to late spring due to heavy snow. Sections of the road open incrementally, and the entire length is not passable until June or July. Likewise, Tioga Road in Yosemite National Park is usually closed from November to May, and the park is inaccessible from the Tioga Pass Entrance at that time.
Some parks may also experience temporary road closures due to extreme weather conditions. It’s not unusual for Yosemite to close some roads during heavy snow; and the park has closed entirely a few times during heavy floods. And although Bryce Canyon National Park is open year-round, there may be temporary road closures after snow storms, until the roads are cleared.
It’s a good idea to always carry chains or cables when traveling through the western national parks, as spring and fall snow storms are not uncommon. Most parks also have a weather and road condition telephone number posted on their website; however it’s also a good idea to monitor the park’s twitter and Facebook feeds for breaking news about road closures. Top of Menu
Altitude
It’s a good idea to take note of the elevation of the places you plan to visit in the national parks, especially in the Western U.S. Although the symptoms of altitude sickness generally do not appear at elevations under 8,000 feet, wheelchair-users, slow walkers and people with compromised immune systems may feel the effects of increased altitudes at significantly lower elevations. Symptoms can include headaches, dizziness, shortness of breath, lethargy, insomnia and gastrointestinal disturbances.
If you are unfamiliar with the effects that higher elevations have on your body, it’s best to take it slow and drink plenty of water for the first few days at any increased elevation, especially if you live at sea level. Additionally, you may want to consult your doctor regarding the effects that increased elevations may have on your specific condition, before you visit a national park in a wheelchair. Top of Menu
Loaner Wheelchairs and More
Many national park visitor centers have free loaner wheelchairs for visitors who can’t walk for or who tire easily. In most cases the loaner wheelchairs cannot be taken to other areas of the park. Additionally, they are available on a first-come basis, so if you absolutely need an assistive device to get around, it’s best to bring one with you.
Some parks go a step or two beyond providing a standard wheelchair. For example, Redwood National Park has beach wheelchairs and all-terrain track chairs available at many locations; while Great San Dunes National Park has a sand wheelchair available. Additionally, Yosemite National Park has a handcycle rental concession, so everyone can explore the 12 miles of paved bicycle trails that wind through the park. And if you plan to visit Rocky Mountain National Park, be sure and pick up a free loaner track chair at the Estes Park Mountain Shop (www.estesparkmountainshop.com/) to explore the park. Top of Menu
Service Animals
If you are planning to visit a national park in a wheelchair, and you have a service animal, there are no restrictions on the areas that you and your service animal may visit. This includes public buildings, lodges, shuttle buses, campgrounds and outdoor areas. Under the ADA, a service animal is defined as a dog that is individually trained to do work or preform a task for a disabled person. Furthermore, the work or task that the dog provides must be directly related to the person’s disability.
Dogs whose sole function is to provide comfort or emotional support — Emotional Support Animals — do not qualify as service animals under the ADA. Emotional Support Animals are subject to the park’s pet regulations and restrictions.
It should also be noted that although some organizations sell “service animal registration” documents on-line, these documents do not convey any rights under the ADA, and the Department of Justice does not recognize them as proof that a dog is a service animal.
For more information on the ADA definition of a service animal, visit www.ada.gov/. Top of Menu
Wheelchair-Accessible Lodging
Many national parks have hotels or lodges; and although many of the properties are historic, access upgrades have been added over the years. As a result a good number of in-park lodges offer updated wheelchair-accessible rooms with roll-in showers.
All of the in-park lodgings are managed by authorized concessionaires, who have contracted with the National Park Service, and operate under strict guidelines. They are responsible for the daily operations of the facilities, as well as improvements and upgrades. It’s important to deal with these concessionaires directly when you make a reservation; as not only will you get the best price there, but you will also have access to employees who can block the accessible rooms and describe the access details of each available unit.
Unfortunately these concessionaires do not always come up first in internet searches because paid advertisements appear before them. Some of these paid advertisements even list “national park lodges” that are located many miles outside the parks, which is misleading to people who are unfamiliar with the local geography. The authorized concessionaires for all the national park lodges are listed below, so look for their branding on any booking engine for national park properties. To avoid disappointment, deal directly with these concessionaires when making plans to visit a national park in a wheelchair.
Badlands National Park (Cedar Pass Cabins) Big Bend National Park (Chisos Mountains Lodge) Bryce Canyon National Park (The Lodge at Bryce Canyon) Grand Canyon National Park (Grand Canyon Lodge at the North Rim) Grand Teton National Park (Signal Mountain Lodge) Isle Royale National Park (Rock Harbor Lodge) Mesa Verde National Park (Far View Lodge) Olympic National Park (Lake Crescent Lodge, Sol Duc Lodge, Log Cabin Resort) Yosemite National Park (Curry Village, Yosemite Valley Lodge, The Ahwahnee, Wawona Lodge)
Grand Canyon National Park (Yavapai Lodge) Kings Canyon National Park (Cedar Grove Lodge, John Muir Lodge, Grant Grove Cabins) Olympic National Park (Kalaloch Lodge) Sequoia National Park (Wuksachi Lodge) Shenandoah National Park (Skyland Lodge, Big Meadows Lodge, Lewis Mountain Cabins)
Death Valley National Park (Inn at Death Valley, Ranch at Death Valley) Glacier National Park (Swiftcurrent Motor Inn, Many Glacier Hotel, Lake McDonald Lodge, Rising Sun Motor Inn, Village Inn Motel) Grand Canyon National Park (El Tovar Hotel, Kachina Lodge, Thunderbird Lodge, Maswik Lodge, Bright Angel Lodge) Yellowstone National Park (Canyon Lodge & Cabins, Lake Yellowstone Hotel, Lake Lodge Cabins, Mammoth Hot Springs Hotel, Roosevelt Lodge, Old Faithful Lodge, Old Faithful Snow Lodge, Old Faithful Inn, Grant Village Lodge) Zion National Park (Zion Lodge) Top of Menu
Wheelchair-Accessible Transportation
Some of the busier national parks offer shuttle bus transportation within the parks, to cut down on traffic. And although they are not mandatory, it’s a good idea to make use of them when they are offered, as parking is at a premium during peak season in the more popular national parks.
Grand Canyon National Park, Yosemite National Park, Sequoia National Park, Bryce Canyon National Park, Denali National Park and Zion National Park all have accessible shuttle buses. And although most of the shuttles are optional the Zion shuttle is mandatory, north of Canyon Junction from March to October, on weekends in November, and during the holiday season in December. Zion Lodge guests are given special passes at the entrance station that allow them to drive to the lodge parking lot. Visitors who need to carry along additional medical equipment or who cannot ride the Zion shuttle for medical reasons are eligible for a Yellow Pass Permit, which allows them to drive their personal vehicles on Zion Canyon Drive. The pass is free and is available at the Zion Canyon Visitor Center.
Some parks — such as Yosemite and Grand Canyon — also allow disabled visitors to drive on roads that are normally closed to vehicles. Yosemite visitors who have a disabled placard can drive on Happy Isles Road and Mirror Lake Road; while Grand Canyon visitors who have a mobility issue can get a Scenic Drive Accessibility Permit, that allows them to drive on Yaki Point Road and Hermit Road when it’s closed to private vehicles. A disabled placard is not required in order to obtain this permit; however vehicles are prohibited from parking in accessible parking places in the park without a disabled placard or license plate. The permit is available at the visitors centers and park hotels.
Some communities also offer shuttle transportation from gateway cities to the national parks. Groome Transportation (groometransportation.com/flagstaff/) provides accessible transfers between the Flagstaff Amtrak Station and Pulliam Airport to Maswik Lodge on the South Rim of the Grand Canyon. Accessible vehicles are available but they must be requested at least 24 hours in advance. And over in California, YARTS (yarts.com) provides fixed route public transportation to Yosemite from the surrounding gateway communities. There are four YARTS routes, which enter the park through each of the main park entrances. All YARTS buses are wheelchair-accessible; however passengers must contact YARTS at least 48 hours in advance insure availability. Top of Menu
Camping
Most national parks have campgrounds with accessible campsites that are operated by the National Park Service or private concessionaires. These sites usually include a paved parking space, a level tent site, a raised grill and an accessible picnic table. They are located near an accessible shower house which usually has a roll-in shower, an accessible toilet stall and a roll-under sink.
Some accessible campsites also have raised tent platforms, which are built at wheelchair height for easier transfers. Grand Teton offers the raised tent platforms at Jenny Lake Campground and Signal Mountain Campground; while they are available in Yosemite at Upper Pines Campground, Lower Pines Campground and Wawona Campground.
Some parks may require proof of disability in order to occupy an accessible campsite. If nobody has a need for an accessible site, able-bodied campers may be asked to move to a non-accessible site if a qualified person with a disability has a need for the accessible site. In most cases, accessible campsites may not be reserved by able-bodied campers unless they are the only sites left at the time of reservation.
Reservation for accessible campsites may be made at www.recreation.gov or on the concessionaire’s website. Top of Menu
Ranger Programs
Free ranger-led programs are available throughout the day at most national parks. The programs include lectures about the local environment, guided hikes and evening campfire programs. Most of the lectures and campfire programs are wheelchair-accessible, but some of the ranger-led hikes take place on inaccessible trails. Consult the park newspaper or check at the visitor center for a current schedule and the accessibility details of the ranger-led programs.
Some national parks also offer special ranger programs that require advance registration, For example, the excellent Ride with a Ranger accessible bus tour is offered twice a day in Zion National Park. There is no charge for the tour, but reservations must be made in person at the Zion Canyon Visitor Center. Seating is limited and reservations can be made up to three days in advance.
Likewise Arches National Park sporadically holds night sky viewing programs in their nicely accessible viewing space at Panorama Point. The space includes interpretive panels, bench seating and a presentation bay. It’s a great vantage point day or night.
And don’t forget about the Junior Ranger Program, which isn’t just for kids. Pick up a junior ranger field manual at the park visitor center, complete the activities and get a junior ranger badge upon completion. There’s no cost for the field manual or the badge, and some parks even throw in a cool extra treat, like the moose eraser I picked up at Isle Royale National Park. Even if you don’t go the full nine yards and get the official badges, you’ll still learn a lot about the national parks you visit by completing the activities in the junior ranger field manuals. Top of Menu
Wheelchair-Accessible Trails
Most national parks have at least one wheelchair-accessible trail; however that doesn’t mean it’s a completely level trail. According to ADA guidelines, accessible trails must be wide and on firm ground; and although most of the trail will most likely have a slope of less than 5%, no more than 30% of the the total length of an accessible trail may have a running slope greater than 8.33%. Additionally, running slopes between 8.33% and 10% are only allowed in 30-foot segments, with resting intervals at the top and bottom of each segment. And the running slope of an accessible trail may never exceed 12%. On the plus side, many accessible trails also include signs that list their length, width, grade and cross slope.
The most accessible trails are usually located near visitor centers. For example, up in North Cascades National Park, the extremely accessible .05-mile Sterling Munro Boardwalk starts in the back of the visitor center and winds through the forest out to a scenic viewpoint. This trail is wide and level, and doable by most people.
Boardwalks are also popular around wet areas; in fact Yellowstone National Park has a number of accessible boardwalks near the park’s geothermal features. Midway Geyser Basin is a mile-long boardwalk that gains some elevation but the slope is gradual, and there are level spots to stop and rest along the way. There are wide level viewing spots along this trail that circles Excelsior Geyser, Turquoise Pool, Opal Pool and Grand Prismatic Spring – the largest hot spring in the park. It’s truly one of the nicest — and most colorful – geothermal areas in the park.
Don’t overlook multiuse trails either, as many of them are wide, paved and wheelchair-accessible The Bryce Canyon Shared Use Path is an excellent example. The trail begins outside of the park at the shuttle staging area at Ruby’s in Bryce Canyon City, and travels 2.4 miles to the park entrance, then continues another 2.6 miles to Inspiration Point. And the good news is, the entire five-mile length is paved, level and wheelchair-accessible. It also connects with the shuttle system at the visitor center, general store, lodge, Sunset Point, Sunset Campground and Inspiration Point, so you can do as much of the trail as you like, then hop on the shuttle to return to your car.
Many national parks also feature accessible trails to some of their top attractions. Such is the case in Yosemite National Park, which boasts the nicely accessible Lower Yosemite Fall Trail. This wide paved half-mile trail leads through the forest to the base of Lower Yosemite Fall. A short boardwalk section of the trail also covers a muddy stretch, and has low bumpers for unobstructed wheelchair viewing. There are benches and interpretive plaques along the way, and it’s a pleasant spot to just sit back and enjoy Mother Nature. Plus you just can’t beat the feel of mist on your face as you admire the roaring falls. Top of Menu
Accessible Tours
Although it’s entirely possible to see most national parks on your own, some concessionaires offer guided tours for a more in-depth experience. These accessible tours vary from park to park, but here are a few examples.
In Grand Canyon National Park, Xanterra (www.grandcanyonlodges.com) offers a number of narrated bus tours that depart from Grand Canyon Village on the South Rim. Tour choices range from the Sunrise Tour that covers the west side or the park, the Hermits Rest Tour which travels along Hermit Road, the Desert View Drive Tour which focuses on sights in the east end of the park, and the Sunset Tour which concludes with a stop at one of the South Rim’s most panoramic viewpoints. Accessible buses are available for any of the tours with 48-hours advance notice, but it’s best to reserve space as far in advance as possible, as these popular tours fill up quickly.
Over in Glacier National Park, Xanterra (www.glaciernationalparklodges.com) also offers a wheelchair-accessible alternative to the historic Red Bus Tours. These tours are conducted in luxury lift-equipped buses with two wheelchair spaces and tie-downs. Passengers get a full view of everything around them, thanks to an on-board camera and monitors, and roll-up plastic flaps on the windows. Tours are available on the west and east sides of the park, with stops at accessible trails and viewpoints along the way. And although these tours are a great option for wheelchair-users, they are available to slow walkers, people who use canes, or anyone who feels they can’t manage the two narrow 18-inch high steps and the bench seats on the historic vehicles. Even better, you get the entire bus to yourself, so it’s almost like a private tour.
Thr Zion Lodge Tram Tour (www.ZionLodge.com) is also a great option for wheelchair-users and slow walkers. The open-air tram tour departs from Zion Lodge in the late afternoon, and travels along Zion Canyon Scenic Drive. The hour-long tour features ramp access with wheelchair and companion seating aboard the tram. The tour is usually available from spring to fall, and tickets can be purchased at the front desk at Zion Lodge. Visit the Zion Lodge website for tour times and more information.
Last but not least, Aramark (www.travelyosemite.com) offers the incredibly scenic Valley Floor Tour in Yosemite National Park. This two-hour naturalist-led tour introduces visitors to the highlights of Yosemite, and presents a good primer on the natural history of the park. During good weather the tours are conducted in open-air trams which offer magnificent views of the surrounding natural features; but in inclement weather, buses replace the trams. Accessible tour vehicles for this popular tour should be requested at least 48 hours in advance, so book early to avoid disappointment. Top of Menu
Resources
All of the parks have an official National Park Service page, which can be found at www.nps.gov. Although they contain maps and general information about each specific park, these pages are not updated daily.
For updated information about road closures or other time sensitive information, it’s best to visit the Facebook page or follow the twitter feed of the national park in question. Many concessionaires also maintain a strong social media presence and are quite responsive to questions. Top of Menu
Additional Information for Exploring a National Park in a Wheelchair
Located 2.5 hours northeast of Bryce Canyon National Park, Capitol Reef National Park is named for two of its prominent geological features. Take the name of a dome-like formation that resembles the US Capitol, and combine it with a massive rock wall that was likened to a barrier reef by early explorers, and voila, you have Capitol Reef. Today the 100-mile long Waterpocket Fold still presents a formidable reef-like obstacle, while Capitol Dome is one of the most recognizable park landmarks. Highway 24 bisects the park, which has a west entrance near Torrey and an east entrance 10 miles west of Caineville.
Insider Tips
If you have little ones in tow, be sure and stop in at the Ripple Rock Nature Center, which offers interpretive programs for children from Memorial Day to Labor Day. Activities include wool spinning, fossil identification and cornmeal grinding. Junior Ranger booklets and Family Fun Packs are also available there. Best of all, the nature center is wheelchair-accessible.
Most visitors completely miss Panorama Point, which offers one of the best views in the park. The turnout to the viewpoint is located west of the visitor center, at milepost 77 on Highway 24; and the overlook features a comprehensive and very scenic overview of the park. And although the trail to the upper viewpoint is steep and not wheelchair-accessible, there’s level access out to the lower viewpoint, and even a great windshield view from the parking lot.
Don’t miss the Petroglyph Boardwalk, which offers good views of the petroglyphs carved into the canyon walls along Highway 24. There’s level access to the viewing platform, which has an accessible scope trained on the canyon wall. The adjacent boardwalk also features level access, as it passes by another collection of petroglyphs believed to have been made by the Hopi and Paiute people.
National park lodges are more than just places to rest your head. Not only are they part of the essential infrastructure of our national parks, but they’re also filled with history . In fact, more than a few national park lodges are listed on the National Register of Historic Places. And the good news is, the bulk of these historic properties have added access upgrades over the years, so wheelchair-users and slow walkers can also enjoy them. Thinking about staying in a national park lodge on your next road trip? Here are a few more benefits of staying “in park”.
Beat the Crowds
The best way to beat the crowds at national parks is to arrive early in the morning, and that’s much easier to do if you stay overnight in the park. The crowds drastically increase after 10 AM, when a lot of tour buses also appear. For example in Grand Canyon National Park, it’s almost impossible to enjoy Hermit Road during peak season in the afternoons. The shuttle buses are full and private vehicles are not permitted along the route. If however you get an early start, you’ll have a much more pleasant experience. Even better, it’s just a short walk to a shuttle bus stop from any of the park lodges, and five of the lodges have wheelchair-accessible rooms.
Nature Surrounds You
There’s just no comparison between staying at a chain hotel in a gateway city and bedding down in a national park lodge surrounded by nature. How can you beat opening your drapes to a view of Half Dome, or enjoying the red rock beauty of Zion Canyon from your front porch?
And Then There’s the Wildlife!
No place is off limits to the native wildlife in national parks. For example, at Mammoth Hot Springs Hotel in Yellowstone National Park, it’s not unusual to see the resident elk graze outside the accessible cabins. It’s an especially impressive sight during the rut, when the large bulls heard their harems. And you’ll never forget the bugling cry of the bulls.
First Dibs on Dinner Reservations
The more popular restaurants in some national parks require dinner reservations, and first dibs on those go to lodge guests. For example in Yellowstone, reservations at the Old Faithful Inn, Grant Village and the Lake Yellowstone Hotel are available 60 days in advance to lodge guests; while folks staying elsewhere can only make same day reservations.
Location, Location, Location
Let’s face it, some national parks are just too far from the city to make a daily commute, so staying at an in-park lodge is the only option. Take Isle Royale National Park for example. It’s located on an island in the middle of Lake Superior, and since it’s a four-hour ferry ride from the mainland, staying overnight just makes sense. Fortunately Rock Harbor Lodge has a comfortable wheelchair-accessible room.
Competitive Pricing
Last but certainly not least, most of the popular national parks have rooms in all price ranges, and some national park concessionaires even have programs in place that offer competitively priced rooms. For example, Curry Village in Yosemite National Park offers affordable family accommodations, while the luxurious Ahwahnee offers high end rooms with prices to match. And over in Yellowstone National Park, the Xanterra Travel Collection prices a good chunk of their in-park rooms at rates comparable to those found in the surrounding gateway communities. So yes, you can book a national park lodge at gateway community prices, but you do have to book early to take advantage of these great bargains.
Located on the east side of the state, about five hours from Zion, Canyonlands National Park is the largest of Utah’s “mighty five”. That said, it’s also a pretty rugged park, and you’ll need a four-wheel-drive vehicle to access some of the more remote areas. There are however two sections of the park that are easily accessible in a standard car or truck — the Needles District and the Island in the Sky District. Both of these areas offer scenic drives on paved roads, with overlooks and viewpoints along the route.
Insider Tips
Don’t miss Newspaper Rock which is located just outside the Needles District, about 12 miles from the intersection of Highway 191 and Highway 211. This massive rock contains an impressive collection of historic petroglyphs, which date back some 1,500 years. There’s a 30-foot long level trail next to the petroglyph panels that offer visitors an up-close-and-personal look at these Puebloan and Ute relics.
For the best view in the park, head over to Grand View Point Overlook. From there, you’ll get a very accessible view of the La Sal Mountains and the Colorado River Canyon, and you can even catch a gander of The Needles District in the distance.
Be sure and stop at Shafer Canyon Overlook on your way out of the park. Although there are also turnouts near this overlook on the way in, it’s best to catch the view as you head north– near where the final scene of Thelma and Louise was filmed. Impressive is an understatement.
Named for Ebenezer Bryce, a Scottish immigrant who settled in the Paria Valley in 1875, Bryce Canyon National Park is known for the spire-like hoodoos that seem to magically rise from the canyon floor. Created by a combination of freezing, thawing and erosion, these unusual limestone formations were sculpted over millions of years. Today, this Utah national park is often described as a cave without a ceiling; as the hoodoos bear a striking resemblance to stalagmites found on cavern floors.
Insider Tips
Free wheelchair-accessible shuttle bus transportation through the park amphitheater is available from April through the end of September. Although cars are allowed along this route, parking is at a premium during the busy summer season, so taking the shuttle bus is the easiest way to see the park.
Don’t miss the Bryce Canyon Shared Use Path – the longest accessible trail in the park. This paved trail begins outside of the park at the shuttle staging area at Ruby’s in Bryce Canyon City, and travels 2.4 miles to the park entrance, then continues another 2.6 miles to Inspiration Point. It also connects with the shuttle system at the visitor center, general store, lodge, Sunset Point, Sunset Campground and Inspiration Point, so you can do as much of the trail as you like, then hop on the accessible shuttle to return to your car.
The historic Lodge at Bryce Canyon, which dates back to 1925, offers four wheelchair accessible rooms – two with roll-in showers and two with tub/shower combinations. This rustic property was the brainchild of Gilbert Stanley Underwood who also designed Old Faithful Lodge at Yellowstone, the Ahwahnee at Yosemite, and Jackson Lake Lodge at Grand Teton National Park.
Located in Eastern Utah just five miles north of Moab, Arches National Park is known for its more than 2,000 natural stone arches. The main park road runs from the visitor center to the Devils Garden Trailhead, and connects with side roads to the Windows Section and Wolfe Ranch. And although the major sites are marked on the park map, there are also a number of unmarked pullouts along the way that offer spectacular windshield views of the beautiful red rock landscape.
Insider Tips
Don’t miss Balanced Rock – one of the most accessible sites in the park. It offers a nice .2-mile out-and-back accessible stroll around the seemingly precariously perched namesake rock, with a killer view from an overlook located midway along the route.
Although the main trail to Skyline Arch is not accessible, due to steps and rocks. wheelchair-users and slow walkers can easily access the other side of the arch from the Needles Campground. Just drive to the amphitheater, park in the accessible parking area, and take the level sidewalk over to the amphitheater. There’s an absolutely beautiful close-up view of Skyline Arch from just about anywhere in the amphitheater.
In addition to an entrance fee or a park pass, a day use vehicle entrance reservation is also required for Arches National Park, for visits from April through October between 7 AM and 4PM. Reservations are released in monthly blocks on recreation.gov beginning in January. Print out the reservation or do a screen capture, as cell phone service is spotty in the park. Entry reservation are not available at the park, and visitors who don’t have one will not be admitted.
If you don’t have an entrance reservation, consider entering the park before 7 AM. You’ll dodge the crowds and the park is absolutely beautiful as things begin to come to life for the day.
The Air Carrier Access Act (ACAA), which has been on the books since 1986, details what services US airlines must provide to disabled passengers. These regulations also cover foreign air carriers that fly routes to and from the US. Although it’s a good idea to read the regulations in their entirety at www.ecfr.gov/current/title-14/chapter-II/subchapter-D/part-382, there are a few key provisions that every traveler should note. With that in mind, I’ve created a Disabled Air Travelers Bill of Rights, which highlights those provisions.
Of course, sometimes there’s a big difference between the regulations that dictate what should happen, and what actually happens in real life. With that in mind, not only have I pointed out some possible air travel “realities”, but I’ve also included some helpful tips and tricks about how to remedy access missteps that could pop up along the way. And for your reference, I’ve also noted the specific parts of the ACAA that convey each right.
1. You Have the Right to Curbside Wheelchair Assistance
Curbside wheelchair assistance tops the Disabled Air Travelers Bill of Rights. Some airports are huge, and slow walkers who use a cane or walker literally can’t manage the distance. Under § 382.91 of the ACAA, airlines are required to provide wheelchair assistance from the terminal entrance (or vehicle drop-off point) to the gate. Not only must they provide a wheelchair, but they must also provide someone to push that wheelchair and offer luggage assistance.
The reality of the situation is that sometimes this just doesn’t happen, even when you make advance arrangements. So what should you do if you are left stranded at the curb? The solution to this dilemma actually starts before the trip. Contact the airline prior to your departure and ask for the local number of the airline. Then put it in your cell phone so you have it handy if the airport wheelchair is a no-show. That way you won’t have to spend precious moments on hold and be forced to navigate through endless prompts, in order to get assistance.
And when all else fails call the airline out on social media. This shouldn’t be your initial response, but when your requests for assistance go unanswered, it’s sometimes the fastest way to get results.
Additionally, when you get to your gate don’t let them take the wheelchair away, even if you can easily make it down the jetbridge to the aircraft. The reason for this is that if there’s a gate change – which isn’t uncommon – you will need a wheelchair to get to your new gate. If they take that airport wheelchair away, you will be stranded. And sometimes that new gate can be quite a hike from the original gate.
2. You Have the Right to Remain in Your Own Wheelchair to the Aircraft Door
This is called gate checking your wheelchair and it’s absolutely something that you want to do. Why? First and foremost you will be more comfortable in your own wheelchair. Additionally, the less time the airline has your wheelchair, the less time they have to damage or misplace it. And under the ACAA US carriers are required to gate check wheelchairs whenever possible.
Of course the reality is that not everybody can stay in their own wheelchair all the way to the gate. In order to gate check your wheelchair it must have non-spillable batteries. If your wheelchair has spillable batteries you must arrive one hour earlier, surrender your wheelchair at check-in and then transfer to an airport wheelchair.
If your assistive device has Li-ion batteries, you may be able to stay in it all the way to the gate. Airlines are allowed to – but not required to – accept assistive devices with Li-ion batteries. And all the airlines have different requirements for the packaging, labeling and transport of these batteries.
Bottom line – know your battery, and travel with a non-spillable battery if at all possible. And contact the airlines directly to find out about their requirements or restrictions on Li-ion batteries. Finally, consult § 382.125 of the ACAA to find out the specifics of this provision.
3. You Have the Right to Preboard the Aircraft
Next up on the Disabled Air Travelers Bill of Rights — preboarding. Under § 382.93 of the ACAA, airlines must offer preboarding to disabled passengers who request this service. Preboarding simply means that you board the aircraft before general boarding is announced.
There are several advantages to preboarding. First and foremost, you can take your time going down the jetway, and you don’t have to worry about being trampled or crowded by other passengers. Additionally, you’ll get first crack at overhead storage space, and people won’t be staring at you as you transfer to your seat. Finally, if your seat doesn’t have a flip-up armrest (it happens), the flight attendant can easily reseat you before the other passengers board.
The reality of the situation is that many airlines no longer make preboarding announcements. And under the ACAA, they aren’t required to announce preboarding, they are just required to offer it. With that in mind, make sure and arrive at your gate early, and tell the gate agent that you need to preboard the aircraft. Then — and this is the important part — make yourself very visible at the gate. Do not wander away. Out of sight is out of mind, and you certainly don’t want the gate agent to forget you.
4. You Have the Right to a Dignified Boarding
A very important facet of the Disabled Air Travelers Bill of Rights is the right to a dignified boarding. A dignified boarding is either a level boarding or access to the aircraft by a lift. Under § 382.101 of the ACAA, US airline employees are never allowed to hand carry disabled passengers on board the aircraft.
Accessible boarding — either by a level jetway or a lift — is required on aircraft with 19 or more seats at US airports. Most larger airports have jetbridges, so you can just roll on the aircraft. At airports without jetbridges passengers deplane directly to the tarmac, via a portable stairway. At these airports, lift boarding is required if the airport has more than 10,000 enplanements (passengers) per year.
And although these boarding requirements also apply to foreign carriers that land in the US, it’s not a requirement at foreign airports. With that in mind, it’s a good idea to inquire about your boarding and deplaning options before you buy your ticket, especially on international flights. Additionally, don’t forget to ask about the weight limit of the lift if the airport doesn’t have jetways.
Also keep in mind, planes may enplane or deplane directly on the tarmac, even if the airport has jetbridges. This is usually a traffic issue, and it’s not uncommon at large airports. When this happens passengers deplane directly to the tarmac and are then bussed to the gate. If this is a possibility, it’s important to not only inquire about the availability of a lift, but also of an accessible bus.
5. You Have the Right to Appropriate Seating
Seating is another important topic addressed in the Disabled Air Travelers Bill of Rights. To be honest, there’s a lot of confusion about what type of seating is required for wheelchair-users. Under § 382.61 of the ACAA, US aircraft with more than 30 seats must have movable armrests on at least half the seats. These flip-up armrests make transfers from the aisle chair a bit easier, and they are the only seating accommodation required for wheelchair-users.
That said, airlines cannot require a wheelchair-user to sit in a window seat or bar them from occupying an aisle seat. They can however prohibit a disabled passenger from sitting in an exit row.
Seating is further addressed in § 382.81 of the ACAA, which states that passengers with a fused leg or those who travel with a service animal are guaranteed bulkhead seating. It doesn’t require bulkhead seating for wheelchair-users or slow walkers. And if you qualify for bulkhead seating, it’s important to note that they do not have flip-up armrests.
The good news is, even though bulkhead seating is not required for wheelchair-users under the ACAA, many airlines routinely set aside these seats for any disabled passenger. Check with the carrier about their bulkhead seating policy if this is an accommodation you need. If they can accommodate you, great. If not keep checking until you find an airline that can. It’s also a good idea to check for airlines that offer open seating; because if you preboard you’ll have first pick of seats.
6. You Have the Right to Onboard Wheelchair Stowage on Most Aircraft
According to § 382.67 of the ACAA, US airlines must provide one priority wheelchair stowage space on aircraft with 100 or more seats.
This area must be at least 13 inches by 36 inches by 42 inches, which is deemed large enough to store a typical adult-sized wheelchair without having to remove the wheels. Although this space is usually located in the onboard closet, airlines can also strap a wheelchair to a row of seats. If the onboard wheelchair stowage space is in the closet, a sign must also be installed indicating that assistive devices stowed in this area get priority over all other items, including crew luggage.
The one thing to remember is that there is only one wheelchair stowage space per aircraft, and in order to use it you must preboard. So that’s one more reason to arrive at the gate early and take advantage of preboarding.
§ 382.123 of the ACAA also states that airline personnel are required to move other items — including crew luggage — in order to make room for a passenger’s wheelchair. Of course this doesn’t always happen, and sometimes the crew is reluctant to move their luggage. It’s a good idea to print out this section of the ACAA and take it with you in case that happens. And if that doesn’t work, then you’ll just have to enlist the assistance of the CRO (see #10 below).
7. You Have the Right to Fly
A very important tenet of the Disabled Air Travelers Bill of Rights – airlines cannot deny you passage just because you are disabled. This is detailed in § 382.19 of the ACAA.
And although the airlines cannot deny disabled passengers passage, they can require them to travel with a safety assistant if they feel that they are unable to assist with their own emergency evacuation. That said the the only duty that a safety assistant has is to assist a disabled passenger in an emergency. And anybody – even someone you don’t know – can be a safety assistant. This is detailed in § 382.29 of the ACAA.
So if the gate agent says you can’t fly unaccompanied, all you have to do is ask another passenger to act as your safety assistant. Problem solved. Unfortunately not all gate agents know the law, so it’s a good idea print out this section of the regulations.
And if you have to, contact the CRO (see #10 below).
8. You Have the Right to Relieve Yourself on a Flight When Nature Calls
According to § 382.63 of the ACAA, accessible lavatories are required on all post-1992 US wide body aircraft. And if the aircraft has an accessible lavatory, it is also required to carry an on-board wheelchair.
The reality of the situation is that there are minimal requirements for an accessible lavatory. Basically they have to be big enough to accommodate the onboard wheelchair, and they must include an accessible call button, grab bars and faucets. There are no provisions for enough space for a caregiver or a transfer, so many folks can’t realistically use “accessible” airline lavatories. And again, they are only required on wide body (twin aisle) aircraft.
The good news is, that a revision of the ACAA to require accessible lavatories in single aisle aircraft is currently underway. Unfortunately the timeline for implementation is painfully slow, and if adopted as written, full implementation is at least 45 years away
For now, if you need a large lavatory, look to the newer wide body jets. Specifically, the 787 Dreamliner has a very spacious accessible lavatory. Also the newer Airbus 320 models have large space-flex accessible lavatories. Both of these models have plenty of room for both a wheelchair-user and a caregiver. Additionally it’s a good idea to check out the seating maps on www.seatguru.com. Although the site doesn’t list the exact size of the accessible lavatories, it’s easy to see the relative size compared to the standard lavatories.
And last but not least, if you will need the on-board wheelchair during the flight, ask the flight attendant to check and make sure it’s on the aircraft before takeoff. Sometimes they get offloaded and aren’t promptly replaced. And you don’t want to find this out in the middle of your flight.
9. You Have the Right to Compensation for Wheelchair Damage
Unfortunately wheelchair damage is sometimes a reality of air travel. § 382.131 of the ACAA addresses compensation for wheelchair damage.
On domestic flights (within the US), the airline liability limit for damaged assistive devices is the purchase price — not the replacement cost — of the item. And on international flights the airline liability limit for damaged assistive devices is covered under the Warsaw Convention ($25.29/kilo) or the Montreal Convention ($1731 limit).
So, if you have an older wheelchair, that costs more to replace today, you’ll be responsible for the difference. You’ll only be reimbursed for the original purchase price on domestic flights.
Although this coverage is limited, there are some steps you can take before your flight to make sure you will be adequately compensated. First and foremost, you should determine how much it would cost to replace your assistive device. Then check your homeowners insurance to see how much — if any — coverage you may have. Most policies cover personal property even when it leaves your residence; however some policies exclude assistive devices. And if your policy isn’t clear on this matter, call your agent for the most authoritative answer.
If you find that you don’t have any homeowners coverage, then shop around for a high deductible travel and baggage insurance that includes assistive devices. Again, it’s good to talk to a live person to make sure that you get adequate coverage. And make sure you get it in writing — don’t just rely on a random phone conversation.
10. You Have the Right to Have Your Disability-Related Complaint Addressed
This is perhaps one of the most important aspects of the Disabled Air Travelers Bill of Rights, as it offers an avenue to problem resolution. All US airlines and foreign airlines that fly to and from the US are required to have a Complaints Resolution Official (CRO) on duty during operating hours. This person knows the law and is specifically trained to solve access related problems. This provision is included in §382.151 of the ACAA.
The reality of the situation is that not all airline employees are acquainted with the CRO or the disability complaint process. They are also sometimes not even aware of the ACAA. This is especially true of new hires.
So whenever you run into a wall on an access-related issue, always ask to speak to the CRO. If the employee you are dealing with does not know who or what the CRO is, then ask to speak to a supervisor. They are well aware of CRO duties, and they may even be a CRO; as it’s not uncommon for the airlines to have more than one CRO on duty at a time.
It’s also a good idea to bookmark the ACAA, so you can point out the law if you feel you are being mistreated.
Of course the goal of the CRO is to solve the problem on the spot, but if that doesn’t happen you can most certainly follow up when you return home. You can file an access related complaint directly with the airline within 45 days of your flight.
Additional Recourse For ACAA Violations
Even if you have already filed a complaint with the airline, you can also file a complaint with the Department of Transportation (DOT) for ACAA violations when you get home. This most likely won’t result in a solution to your specific problem, but the DOT has the authority to fine airlines for access shortfalls. And that usually results in better policies and procedures for passengers with disabilities.
If you’d like to save a few bucks on your next national park visit, then pick up one of these discount passes at any national park entrance station. They all provide free admission to the passholder and all passengers in the same vehicle, but they each have different eligibility criteria.
